Communications Advisor

Communications Advisor Job No: Sydney - Inner Suburbs & CBD / Brisbane - Inner Suburbs & CBD Max Term Full Time IT Marketing & Communications Pay Band 5 Sydney (preferred) or Brisbane Hybrid working with flexibility and career growth Drive consistency and clarity across tech communications 12-month fixed term contract Help shape the future of technology communications by creating clear consistent content and empowering employees to solve tech issues independently. About the Role Join our Technology & Operations Enablement team to transform how we manage and share knowledge. As Communications Advisor (known internally as Advisor T&O Enablement) you’ll audit and uplift content across tech teams, design new standards and lead campaigns that make self-service simple and effective. What You’ll Do Audit and enhance knowledge management across technology teams identifying gaps and opportunities for improvement. Design and implement content standards, processes and guardrails to ensure accuracy and a unified voice across all tech communications. Review and refresh self‑help content, tech statements and information sources to drive clarity and consistency. Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals. What You’ll Bring Experience in knowledge management, content design or technology communications with a proven ability to deliver impactful outcomes. Strong skills in auditing and structuring content for clarity and usability across multiple platforms. Ability to design frameworks, templates and style guides that support consistency and scalability. Proficiency in Confluence, Microsoft 365 and ServiceNow tools. Exceptional communication and stakeholder engagement skills with a focus on collaboration and problem‑solving. What You’ll Enjoy Access our award‑winning Shine platform – your central hub for exclusive perks, wellbeing support, career development and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you. Benefits include: Hybrid working, flexible leave, 20 weeks paid parental leave and up to 5 days paid flexible leave annually Paid study support, career breaks, on‑the‑job learning and a $1,000 referral bonus for eligible employees Free wellbeing coaching, dedicated Employee Council and confidential EAP access Discounts at 400 retailers, insurance savings, gym memberships and reduced super fees Paid volunteer leave, donation matching and unlimited emergency response leave Performance‑based bonuses and Suncorp shares for eligible employees Diversity celebrated through employee resource groups and inclusive policies for all families Explore our full benefits: Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate and where our people feel included, valued and connected. We aspire to create a diverse, accessible and inclusive culture offering flexible work, career development and internal mobility, and building connected relationships among our team members and customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact us for a confidential conversation. Please submit your application directly via the link provided. Advertised: 02 Dec 2025, AUS Eastern Daylight Time Applications close: 09 Dec 2025, AUS Eastern Daylight Time Key Skills Channel Marketing Accounting Tally CSS Corporate Risk Management Hibernate Brokerage Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr