General Manager, Customer Operations
vor 21 Stunden
Founded in 1992, LaserBond has been at the forefront of surface engineering innovation in Australia. With a strong commitment to research, development, and the practical application of advanced manufacturing technologies, we help our industrial clients significantly reduce wear, extend the service life of critical components, and lower maintenance and operational costs. Our work plays a crucial role in ensuring the long‑term efficiency and sustainability of production systems across a wide range of industries. LaserBond continues to grow nationwide, with facilities in NSW, QLD, SA, VIC & WA. We are seeking a strategic, commercially astute, and hands‑on General Manager – Customer Operations to lead and transform our Customer Service and Estimating teams. This is a strategic role that forms part of our leadership team reporting directly to the Chief Operating Officer. The position holder will be responsible for transforming our Customer Operations Team using a digital first approach to deliver a world class customer experience. ABOUT THE ROLE Lead, mentor, and develop a multi‑site team of Customer Service Officers and Estimators. Standardise and streamline quoting and enquiry‑handling processes across all sites. Enhance turnaround times and quote accuracy for projects ranging from small repairs to complex large projects. Ensure collaboration across Customer Operations, Production, Engineering, Dispatch, Quality and Sales teams to ensure customer requirements are fully understood and executed. Drive process improvement through digital tools, automation, and data‑driven insights. Embed a customer‑first mindset and ensure alignment with LaserBond’s operational excellence strategy. ABOUT YOU You are a proven strategic leader in Customer Operations. You have the confidence to lead change, the systems thinking to improve processes, and the people skills to build a high‑performing team. You possess the ability to think and act strategically as well as the discipline, and attention to detail to implement improvement plans. Experience in a commercial or operations leadership role within manufacturing, engineering or technical services will be highly regarded. Tertiary qualifications in relevant field or equivalent experience. WHY JOIN US Be part of an innovative and growing ASX listed national company. Contribute directly to strategic growth and performance improvement. A competitive salary with a range of employee benefits. Be part of a supportive and experienced leadership team. Apply now to help shape the future of LaserBond’s success. #J-18808-Ljbffr
-
Warehouse Operations Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Warehouse Operations Manager - NSW VollzeitWarehouse Operations Manager - NSW – Warwick Farm NSW Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new...
-
General Manager, Customer Operations
vor 21 Stunden
Council of the City of Sydney, Österreich Laserbond VollzeitA national surface engineering innovator seeks a General Manager – Customer Operations to transform their Customer Service and Estimating teams. This strategic role involves leading a multi-site team, improving processes, and driving customer satisfaction through digital tools. The ideal candidate is a proven leader in Customer Operations, possesses strong...
-
Senior Warehouse
vor 3 Wochen
Council of the City of Sydney, Österreich Warehouse Operations Manager - NSW VollzeitA leading air conditioning company in Sydney is seeking a Warehouse Operations Manager to oversee warehouse operations and manage relationships with third-party logistics providers. The ideal candidate will have over 8 years of experience in supply chain operations, strong analytical skills, and proficiency in SAP. This role offers a competitive salary,...
-
General Manager of Operations
vor 3 Wochen
Council of the City of Sydney, Österreich at VollzeitCompetitive Executive Salary + Super + Incentives At Servco™, we’re not just another trades and facilities group — we’re building a smarter, faster, and more professional future for the industry. Operating nation wide, our mission is simple: Professionalise the Trades. With a brand-new Mascot HQ, rapid national expansion, and over 100 vehicles on the...
-
General Manager, Customer Operations
vor 21 Stunden
City of Melbourne, Österreich Laserbond VollzeitFounded in 1992, LaserBond has been at the forefront of surface engineering innovation in Australia. With a strong commitment to research, development, and the practical application of advanced manufacturing technologies, we help our industrial clients significantly reduce wear, extend the service life of critical components, and lower maintenance and...
-
General Manager, Customer Operations
vor 21 Stunden
City of Melbourne, Österreich at VollzeitFounded in 1992, LaserBond has been at the forefront of surface engineering innovation in Australia. With a strong commitment to research, development, and the practical application of advanced manufacturing technologies, we help our industrial clients significantly reduce wear, extend the service life of critical components, and lower maintenance and...
-
General Manager, Customer Operations
vor 21 Stunden
Council of the City of Sydney, Österreich LaserBond Limited (ASX:LBL) VollzeitAbout Laserbond Founded in 1992, LaserBond has been at the forefront of surface engineering innovation in Australia. With a strong commitment to research, development, and the practical application of advanced manufacturing technologies, we help our industrial clients significantly reduce wear, extend the service life of critical components, and lower...
-
General Manager Network Operations
Vor 7 Tagen
Council of the City of Sydney, Österreich nbn® Australia VollzeitGeneral Manager Network Operations Join to apply for the General Manager Network Operations role at nbn® Australia A bit about your role As the General Manager Network Operations, you will lead one of nbn’s most critical functions, ensuring the resilience and reliability of Australia’s digital backbone. You will oversee the end‑to‑end management of...
-
General Manager, Customer Operations
vor 21 Stunden
City of Melbourne, Österreich Laserbond VollzeitA leading engineering firm is seeking a dynamic General Manager for Customer Operations in Melbourne. This strategic role involves transforming the Customer Operations team with a digital-first approach to enhance customer experience. The ideal candidate will bring proven leadership skills, a background in manufacturing or technical services, and a...
-
General Manager Network Operations
vor 24 Stunden
Council of the City of Sydney, Österreich NBN Co VollzeitOverview Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity has presented itself for a General Manager...
