SMB Customer Success Executive

vor 2 Wochen

Council of the City of Sydney, Österreich PLAYBOOK Vollzeit

A rapidly growing SaaS platform transforming how SMB businesses run their operations across APAC. We’re seeking an SMB Customer Success Executive to drive engagement, renewals, and growth across an SMB customer base. This position will: Own customer relationships post-onboarding and proactively manage renewals Conduct business reviews, identify expansion opportunities, and champion customer needs internally. Collaborate closely with leadership, including the CEO and CRO, in a close-knit, high-growth culture. About You: 2+ years’ experience in SaaS Customer Success or Account Management. Background working at a startup Strong commercial acumen and ability to operate in ambiguity. Process-oriented, proactive, and confident managing SMB customer portfolios. Excellent communication and relationship management skills. #J-18808-Ljbffr

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