Service Desk Engineer
Vor 2 Tagen
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Work under supervision as part of a 5- to 10-person team providing technical software, hardware, and network problem resolutions to Capgemini customers. Assist with the diagnosis of problems determining and implementing appropriate solutions, guiding and / or communicating resolutions to customers. Participate in the 24x7 Service Desk roster. Your Profile A keen interest in computers and the tech industry Experience in front-facing customer service Experience in IT / tech-support is highly regarded but not essential Excellent communication skills both verbal & written Experience working in a shift pattern including nightshift highly regarded Optional Skills Ticket management via ServiceNow. What You'll Love About Working Here You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. Exposure to the scale of transformation, the depth of expertise, and the opportunities for growth. A positive work‑life balance with hybrid working and flexible arrangements. Learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities. Range of core and flexible benefits and a Peer Recognition Portal called 'Celebrate'. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth. We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities. We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'. Apply today Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. #J-18808-Ljbffr
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Service Desk Engineer
vor 11 Stunden
Perth, Österreich Starboard IT VollzeitStarboard IT About Us Starboard IT is a Managed & Professional IT Services Provider founded by IT professionals passionate about achieving the highest quality solutions. We provide expert best‑approach IT consultation through to successful delivery of IT projects, working collaboratively to understand client requirements and deliver solutions from start to...
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Client-Facing Service Desk Engineer
vor 11 Stunden
Perth, Österreich Starboard IT VollzeitA boutique IT consultancy in Perth is seeking a Service Desk Engineer to provide L1–L3 technical support. The ideal candidate will have a minimum of 3 years of IT experience, strong expertise in Office 365 and Azure AD, and excellent customer service skills. This full-time role offers a flexible hybrid working environment, opportunities for training and...
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Service Desk Engineer
vor 3 Wochen
Perth, Österreich CT Group VollzeitCT Group Solutions was founded with a vision to provide world-class, superior quality, Information Technology services to businesses Australia-wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach. We have worked hard to create a company that can set the standard for service delivery whilst...
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Service Desk Engineer
vor 3 Wochen
Perth, Österreich CT Group VollzeitA leading IT services provider in Perth is seeking an enthusiastic Level 1 Service Desk Engineer to deliver exceptional IT support to clients. This full-time role offers a diverse workload, a supportive team environment, and opportunities for growth. Candidates should possess at least 1 year of IT support experience, strong communication skills, and a...
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Onsite It Service Desk Engineer
vor 2 Wochen
Perth, Österreich Aurec Human Capital Group VollzeitA leading IT recruitment firm is seeking a proactive IT Service Desk Engineer / Analyst in Perth. This permanent opportunity involves providing technical support and managing escalations in a busy IT environment. Ideal candidates will have 3-4 years of experience in a similar role, strong technical skills, and excellent communication abilities....
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Onsite IT Service Desk Expert – Perth
vor 2 Wochen
Perth, Österreich Aurec Human Capital Group VollzeitA leading IT recruitment firm in Perth is looking for an IT Service Desk Engineer / Analyst for a permanent position. The role involves providing technical support and managing escalations in a busy IT environment. Ideal candidates should possess 3-4 years of relevant experience, demonstrate strong technical skills, and have excellent communication...
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Service Desk Team Leader
vor 2 Wochen
Perth, Österreich at VollzeitLead the Future of IT Support – Join Us as Service Desk Team Leader! Ready to take charge of a high-performing technical team and shape the way we deliver exceptional service? This is your chance to lead, innovate, and make a real impact in a fast-paced MSP environment. Why You’ll Love This Role Be the go-to leader for our Service Desk team across Levels...
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Service Desk Analyst
vor 2 Wochen
Perth, Österreich Atturra VollzeitWhat youll be doing The Service Desk Analyst offers technical support to clients addressing Level 1 / 2 issues and escalating as necessary. This role involves daily interaction with end-users requiring efficient problem‑solving and customer service skills to ensure a positive support experience. Analysts are expected to work within defined SLA timelines...
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Service Desk Analyst
Vor 2 Tagen
Perth, Österreich Royal Automobile Club of WA Inc. VollzeitService Desk Analyst page is loaded## Service Desk Analystlocations: West Perthtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR As a Service Desk Analyst, you will be providing first and second level IT support for all RAC internal and external customers associated with operating installed hardware and software according to agreed...
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Service Desk Analyst
Vor 2 Tagen
Perth, Österreich RACWA VollzeitWhat will you be doing? As a Service Desk Analyst, you will be providing first and second level IT support for all RAC internal and external customers associated with operating installed hardware and software according to agreed service levels. This is a 12 month maximum term role. Operating as Helpdesk Support: Operating as the primary point of contact for...
