Customer Support Consultant

vor 3 Wochen


City of Melbourne, Österreich AGL Vollzeit

Customer Support Consultant – AGL We have been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now we are moving towards a sustainable future through electrification and investing in renewable energy—and we'd like you to join us. Whether you're on‑site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that values inclusivity, respect, and learning. About the role As a Customer Support Consultant at Connectnow, you will support customers, clients, and partners. Working closely with our REA partners, Field Sales, and Operations teams, you will deliver post‑sale support, manage escalations, and resolve issues to ensure a seamless customer experience. In this office‑based role, you will handle inbound phone and email enquiries, set up and maintain REA partner profiles, process sales data in Moveworks, and keep customer information accurate and up-to-date. You will also identify and address recurring issues that impact service quality. What you'll be doing Deliver exceptional customer experiences by resolving issues quickly and efficiently. Support partners and teams by providing high‑quality administrative assistance to Business Development Managers, real estate partners, and clients. Operate across multiple systems, managing data accurately and efficiently. Champion compliance and professionalism, ensuring all regulatory standards and company values are upheld. Foster a safe and positive workplace, living the AGL values and prioritising physical and mental wellbeing. About you Positive attitude, strong negotiation skills, and willingness to learn. Ability to provide excellent customer service and build rapport with customers. Excellent communication skills, both written and verbal. Availability to work Monday to Friday between 8 am‑8 pm and some Saturdays between 9 am‑1 pm. Please submit your application by Friday 28 November 2025 . Benefits Flexible working options, including hybrid work. Discounts on energy, telcos and solar plans. Participation in Energise – our reward & recognition program. 20 weeks of paid parental leave for the primary carer. An additional week of recharge leave per year. Active role in our diversity & inclusion initiatives. Novated leasing and electric vehicle subscriptions. Study assistance, AGL’s share purchase plan and insurance deals. *Benefits may change over time and vary based on role type and location. Inclusion at AGL At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. We offer reasonable adjustments throughout recruitment and respect privacy. Learn more at Location Docklands VIC 3008 Seniority level Entry level Employment type Full‑time Job function Customer Service Industries Utilities #J-18808-Ljbffr



  • City of Melbourne, Österreich REA Group Vollzeit

    Join to apply for the Customer Support Consultant role at REA Group . About REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home. Our people are the key to our success. At...


  • City of Melbourne, Österreich Oxford University Press Vollzeit

    About the Role We are looking for a talented Customer Support Consultant to join our Marketing & Customer Experience Team and be responsible for providing support to all customers by promptly responding to queries and concerns in a professional manner. The role represents the business and our digital product offering as the first line of support for...


  • City of Parramatta Council, Österreich Forward Ability Support Vollzeit

    Join a Not for Profit who will provide you full training to be successful in your role Full Time - 4 day work week with Hybrid work (2 days WFH) Access to salary packaging benefits - increase your take home pay About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries...


  • City of Melbourne, Österreich AGL Energy Vollzeit

    Customer Support Consultant page is loaded## Customer Support Consultantlocations: Melbourne Corporatetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: November 29, 2025 (12 days left to apply)job requisition id: R- **Join the change. Electrify your future!**We've been proudly Aussie since 1837, always finding new ways to innovate...


  • City of Melbourne, Österreich News Corporation Vollzeit

    Join a collaborative team and deliver great customer experiences! Solve different problems every day and enjoy great learning opportunities! Permanent full time role based in Melbourne With bold and ambitious goals, REA Group ( is changing the way the world experiences property. No matter where you’re at on your property journey, we’re here to help with...


  • City of Melbourne, Österreich Weploy Vollzeit

    Melbourne Customer Support Consultant | Leading Property Tech Company Join a company changing the way Australians experience property Our client is a leading property tech company, reimagining property for everyone - from first-time buyers to seasoned investors. At the heart of their success is a culture built on collaboration, high performance, and care ,...


  • City of Melbourne, Österreich Probe Group Vollzeit

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better...


  • City of Melbourne, Österreich REA Group Ltd. Vollzeit

    Join a collaborative team and deliver great customer experiences! Solve different problems every day and enjoy great learning opportunities! Permanent full time role based in Sydney We're REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we’re here to help...


  • Gold Coast City, Österreich Hinterland Caravans Vollzeit

    Do you have a passion for design and colours? Do you love the great outdoors and travelling? Then why not combine your two loves and join the Hinterland Caravans team as a Colour and Customer Support Consultant. Hinterland Caravans is a well established Caravan Dealership in Burleigh Heads and we are actively seeking a customer-focused Colour and Customer...


  • City of Melbourne, Österreich Probe Group Vollzeit

    A global customer support company in Melbourne is looking for a Casual Customer Support Consultant. This role offers flexibility and a great work-life balance. Responsibilities include providing customer service, handling enquiries, and performing administrative tasks. Successful applicants will exhibit exceptional customer service skills and work in a...