Customer Engagement Coordinator
vor 4 Wochen
Working with colleagues across UCAS to evolve, understand and strengthen the use of relationships with these key stakeholders.
Key accountabilities:Leading on the preparation, management, and co-ordination of UCAS Advisory Groups, including:logistical arrangements for meetings, including securing suitable venues and catering, and inviting attendees.rafting and approving meeting agendas, in collaboration with UCAS group owners and external groupchairs.preparation and co-ordination of submissions, meeting packs or preparatory papers for meetings.managing secretarial support within meetings ensuring high-quality minutes are produced, verified and distributed in line with terms of reference.Manage the action log, along with feedback that may arise, and sharing with the relevant teams.For full job description, please see role profile attached.
Skills, qualifications, and experience Educated to Degree level, or equivalent level of working experience.Experience of organising and facilitating high profile meetings or events, ensuring accurate records andactions are documented and shared internally and externally.Organised multitasker and self-starter who can work unsupervised, managing both in ernal and external stakeholders.• Excellent communication and interpersonal skills with the ability to build effective working relationships and confident working with a range of individuals at various levels.Ability to work to tight and sometimes conflicting deadlines.Good working knowledge of Microsoft Office, and the use of CRM for managing and reporting on information.A working knowledge of UCAS' different schemes and customers.Creative problem-solving skills with a positive and pro-active 'can-do' attitude.
Package Salary - up to £30,00030 days annual leave (plus 3 concessionary days over Christmas and your bank holidays
)Flexibility – UCAS positively supports Hybrid working for its employees, meaning you can work between home and the office in a way that suits you and the business and also has a comprehensive Flexible Working PolicyA generous pension schemeHundreds of high street discounts and offers with PerkboxInternal training and developmentSubsidised gym and caféBe rewarded for going above and beyond with our ex-gratia bonus scheme and Celebrating U, our quarterly employee recognition schemeDedicated volunteer employee networks promoting wellbeing, awareness and inclusion
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