Customer Support Coordinator

Vor 7 Tagen

City of Melbourne, Österreich Cbre Asia Pacific Vollzeit

Customer Support Coordinator CBRE Asia Pacific is looking for an Entry Level Facilities Administration support role for a key client. The focus is on finance, property, and operational management. This is a varied role that requires strong communication skills, attention to detail, and a positive attitude. Responsibilities Act as the first point of contact for valued customers and tenants. Coordinate service and facilities teams in response to customer requests. Timely manage and process customer requests, queries, billing information, and work requests. Maintain account administration records in the system and support the FM’s onsite team. Ensure service providers meet contractual obligations. Qualifications Previous administration experience with a high level of attention to detail. Strong interpersonal and relationship management skills. Exceptional written and verbal communication skills and a professional phone manner. Call and query handling and call resolution skills. Strong time management and organisational skills in a busy environment. Proficiency using Microsoft Word, Excel, Outlook, and call centre technology. Benefits Uncapped opportunities to develop your career within the property industry. Structured career development to support you and explore your learning potential and career goals. Parental leave that is industry leading. A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships, and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days. Qantas flight discounts. Initiatives and annual programs to recognise employees who exemplify excellence nationally and across the Pacific. About CBRE CBRE is a global leader in commercial real estate services and investment. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture values diverse perspectives and backgrounds. At CBRE, you can chart your own course and realise your potential. Inclusivity We welcome all applicants, including First Nations People. CBRE is committed to diversity, equity and inclusion. All candidates are encouraged to apply. Application Information When you submit your application, please note that the successful applicant will be required to undertake pre-employment background screening by an external third-party provider. CBRE does not use artificial intelligence tools to make hiring decisions, and we ask candidates to disclose any use of AI in the application and interview process. #J-18808-Ljbffr

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