Accounts Officer

Norco is Australia’s oldest and largest dairy co-operative, with 130 years of hands‑on experience in Australian dairy and agriculture. Proudly 100% farmer-owned, we’re built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we’re here to back our communities and customers every step of the way, staying true to our roots and committed to growing together. About the role: An exciting opportunity is now available for an Accounts Officer experienced in Accounts Receivable to join our dynamic and hardworking team. This is a full time, permanent position based in Labrador on the Gold Coast, QLD. Reporting to the Team Leader - AR, you will be responsible for all elements of the accounts receivable function and for the provision and promotion of a high‑quality standard of customer service. This is a high volume, fast paced role that requires attention to detail, strong organisational and problem‑solving skills, and a deep understanding of financial processes to ensure the efficient and accurate handling of financial data. You will need to be flexible; customer focussed and work well both autonomously and in a team environment. Your responsibilities will include: Generate and send customer invoices and statements as per established billing cycles. Record and post customer payments in the accounting system. Follow up with customers by phone and email on overdue payments and resolve any billing discrepancies. Maintain accurate records of all accounts receivable transactions. Reconcile customer accounts and resolve discrepancies as necessary. Provide regular updates on accounts receivable aging and collection efforts. Assist in the preparation of periodic financial reports and analysis related to accounts receivable. Assist in the month‑end and year‑end financial closing processes. Collaborate with other finance team members to ensure accurate financial reporting. Participate in financial audits and provide necessary documentation and support. Contribute to process improvement initiatives aimed at increasing efficiency and accuracy. To be considered for this role you need to demonstrate the following selection criteria in your application: Certificate, Diploma in Accounting/Book‑keeping, or a related field (preferred but not essential). Strong understanding of financial principles and processes. Proficiency in financial software (SAP and MoPro highly desirable) and Microsoft Excel. Excellent communication and interpersonal skills. Detail‑oriented and capable of working with a high degree of accuracy and pace. Ability to prioritise tasks and manage time effectively. Problem‑solving and analytical skills. Knowledge of relevant financial regulations and compliance. Team player with a collaborative attitude. A proactive and solutions focused approach. Why Join Norco? A Competitive salary and benefits package that includes paid parental leave, novated leasing, selfie days and more. Hybrid working - ability to work from home one day per week once training complete. A collaborative work culture that values innovation. Opportunities for professional growth and development. The chance to work with an iconic 100% Australian dairy farmer own cooperative. Australian company committed to excellence. Ready to Make an Impact? If your values are aligned with ours of Connection, Agility, Diversity and Authenticity andyou are ready to join a dynamic team dedicated to delivering excellence - we want to hear from you Apply now including a cover letter and become part of a legacy that continues to grow. At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all. #J-18808-Ljbffr