Receptionist for Denza
Vor 3 Tagen
Harmony New Energy Auto Services (WSP) PTY LTD – Kew VIC DENZA is seeking a polished, professional, and customer-focused Receptionist / Guest Experience Associate to join our premium showroom team. This role combines hospitality-style front‑desk service with guest greeting and concierge‑style customer engagement, and is critical in delivering a refined first impression of the DENZA brand. Key Responsibilities Guest Welcome & Front‑of‑House Proactively welcome all showroom visitors in a warm, professional, and confident manner. Act as the first point of contact and guide customers to the appropriate Sales Consultant or team member. Manage walk‑in traffic and ensure a smooth, organised customer flow within the showroom. Hospitality & Customer Experience Deliver a premium hospitality experience, including offering refreshments and maintaining customer lounge standards. Ensure reception, lounge, and meeting areas are always presented to luxury brand standards. Support VIP visits, test‑drive appointments, and customer events. Brand Representation Represent the DENZA brand with professionalism, poise, and attention to detail at all times. Communicate basic showroom or appointment information when required. Support brand activations and special events as needed. Reception & Administrative Support Answer and direct incoming calls and general enquiries professionally. Assist with appointment bookings, basic data entry, and administrative coordination. Liaise closely with Sales and Management teams to support daily operations. About You Essential Previous experience in hospitality, front‑of‑house, guest relations, concierge, luxury retail, or premium customer service roles. Strong interpersonal and communication skills with a natural ability to engage customers. Professional presentation and a service‑oriented mindset aligned with a luxury environment. Ability to multitask and remain composed in a fast‑paced showroom setting. Desirable Experience in automotive, luxury retail, or showroom environments. Bilingual skills highly regarded. Availability to work weekends and on a rotating roster. What We Offer Opportunity to work with a premium EV and luxury automotive brand. High‑end showroom environment with discerning clientele. Supportive team culture and clear development opportunities. Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Customer Experience Manager – DENZA
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City of Melbourne, Österreich Harmony New Energy Auto Services (WSP) PTY LTD VollzeitHarmony New Energy Auto Services (WSP) PTY LTD – Kew VIC Harmony Auto is an international dealership group specialising in the premium and luxury automotive sector.Since establishing a global strategic partnership with BYD in 2023, we have been responsible for the brand’s channel development and operations across multiple overseas markets. With the...
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Regional Aftersales Manager
vor 4 Wochen
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City of Melbourne, Österreich Harmony New Energy Auto Services (WSP) PTY LTD VollzeitHarmony New Energy Auto Services (WSP) PTY LTD – Kew VIC Harmony Auto is an international dealership group specialising in the premium and luxury automotive sector. Since establishing a global strategic partnership with BYD in 2023, we have been responsible for the brand’s channel development and operations across multiple overseas markets. With the...
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