Print Production Manager

At Tag, we bring big ideas to life as an integrated creative, content and channel activation partner to brands all over the globe. We help our clients to stand out and sell more by providing end-to-end marketing solutions that see our teams originate, craft, amplify and reimagine content across all channels and platforms. Why Join? This is an opportunity to join one of Tag’s fastest growing regions globally. Our teams based across Sydney and Melbourne pride ourselves on our core values of integrity, innovation, trust, sustainability, growth, and accountability. We realise these are easy to say but below is a snapshot of what this looks like each day here at Tag: 50% of our leadership team is female. 14% of our team have grown their careers from internship positions. 86% team retention over the past twelve months Strong career growth opportunities with twenty-five promotions in the past twelve months 3x official charity partners we have donated $30,000 in money and time DE&I Council organises regular events and social activities. What we offer: Hybrid and flexible working An inclusive parental leave policy Investment in internal and external training opportunities A structured global mentoring program Role Overview Role Overview The Print Production Manager is responsible for the design, specification, delivery and process project management of packaging materials, and POS displays production. He/she represents TAG as our spokesperson to oversee, maintain and strengthen relationships with key clients. This role will also involve delivering exceptional and high‑quality account servicing experience, ongoing cost savings and added value for the client while working hand in hand with the Project Management team. In addition, this role will manage progression of the jobs with suppliers through the various stages in the production lifecycle and will ensure that clients are updated regularly on the progress of their work while working hand in hand with the Project Management team. Key Responsibilities Procurement and project management of all packaging, POS & display materials Develop, maintain, and extend relationships with key clients Perform end to end transactional project management Develop a deep understanding of each client’s business/brand to achieve marketing objectives Work with client to develop a comprehensive project brief Lead the development of proposals, and present them to the client Work closely with the project team on campaign execution Act as brand guardian for client in discussions with content/creative/production teams and 3rd party supplier Managing the daily tracking and analysis of production requirements, ensuring that this data is communicated regularly to the Operations lead E-Procurement: effective introduction and management of TAG procurement and job tracking systems Provide first level support in resolving technical issues with suppliers and client which will require knowledge of POSM production and delivery processes Assume full responsibility for processing and production of all requests from receipt of brief through to final delivery and invoice preparation Ensure all details from the client are accurately transferred to the TAG MIS system and central reporting files Implements Best Practice in conjunction with wider TAG operations and ensure all client Service Levels (SLAs) are met Regular liaison with clients and suppliers regarding production schedules. Attend client and supplier meetings and manage the relationship; resolve complex supplier issues, and escalates to Account Leads when needed Work in accordance to Tag operating budget with an understanding of the billing processes Key Requirements Understanding of POSM production and delivery processes. Ability to determine the best POS solution, and take it through specification, development, quoting and artwork brief. Understanding printing processes and substrates is required. Advanced knowledge of Prototype and Sampling development. Able to provide project leadership to stakeholders, managing/executing client projects Able to manage and resolve issues Strong time management skills and process discipline Strong communicator – written and verbal – at all levels Meticulous and detail oriented Microsoft suite proficiency especially PowerPoint and Excel. Experience in a shopper marketing, merchandising or point of sales displays environment with at least 2 years of experience in managing marketing materials, displays design and sourcing projects as well as commercial printing technologies. FMCG experience a bonus. How to apply If the above sounds right for you, simply click on "Easy Apply" and provide us with your full resume and salary expectations. Don’t let self-doubt get in the way of what could be a great opportunity. We know from research that many women and people from diverse backgrounds may not put themselves forward unless they believe they tick every box. If this job description doesn’t quite fit your experience, but you have an appetite to be part of Tag, please do still get in touch. We are always keen to meet with talented individuals from across our industry. All information provided will be treated in strict confidence and used solely for recruitment purposes. Seniority level: Associate Employment type: Full-time Job function: Marketing Industries: Media Production Referrals increase your chances of interviewing at Tag by 2x Sydney, New South Wales, Australia #J-18808-Ljbffr