Home Support Officer

vor 2 Wochen

City of Melbourne, Österreich Calvary Health Care Vollzeit

Home Support Officer – Calvary The Higbury, Glen Waverley, VIC, 3150 Permanent full‑time position. Closing on: Dec 24 2025. About The Role The primary responsibility of the Home Support Officer is to provide administrative support to the Home Manager and the overall Home. This involves coordinating key administration tasks such as managing staffing and roster administration, maintaining staff education compliance and delivering a high level of customer service to all key stakeholders. This is a fantastic opportunity to provide support in the aged‑care sector and make a difference in the community. Responsibilities Maintain a strong focus on customer service excellence and deliver a high level of customer service to all key stakeholders. Present a caring and customer‑focused experience to any visitors to the Home through being the first point of contact. Respond to phone, walk‑up and email queries promptly as defined in key performance expectations. Manage the day‑to‑day administration. Ensure Home rosters/roster allocations are administrated upon direction of clinical staff or the Home Manager to provide optimal service. Qualifications Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams, etc.) and ability to learn new ones when required. Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education/training. Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high‑quality outcomes. Previous experience in aged/health care. Rostering and payroll experience using Kronos is desirable but not essential. Benefits Non‑for‑profit salary packaging benefits, discounted health insurance and gym memberships. Paid parental leave. Training, development pathways and career opportunities. Flexible hours that make sense for you. Application Process As part of the application process, you will be required to complete pre‑employment checks which may include, but are not limited to, reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role. You will be required to provide evidence of immunisation as required for your role. #J-18808-Ljbffr

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