Claims Service Consultant Level 1

vor 1 Woche

Darwin, Österreich Allianz Australia Vollzeit

Claims Service Consultant Level 2 (Multiple Positions Available) Join Allianz Australia to play a key role in delivering exceptional claim services. Allianz is a leading global insurance and asset management brand, recognized as one of the Best Workplaces in Australia 2025 and a Great Place to Work. About The Role Compassionately manage a high volume of inbound and outbound calls in a dynamic, team‑oriented environment, ensuring each interaction is handled with care and efficiency. Manage a portfolio of fleet claims, applying thoughtful decision‑making throughout the lifecycle of each claim. Build and nurture strong, respectful relationships with internal colleagues and external partners, striving to deliver supportive outcomes for customers. Deliver warm, responsive customer service with empathy and professionalism, positively contributing to a cohesive and collaborative team environment. Uphold regulatory standards with integrity and attentiveness, responding to customer needs in a timely, solution‑focused manner aligned with AAL phone expectations. About You Demonstrated experience in motor claims within a call‑centre environment, with added value from exposure to commercial, complaints, and fleet claims. Confident communicator able to manage volume of inbound and outbound calls with empathy and care for customers. Skilled at building positive relationships with insurance brokers and navigating customer needs with professionalism, and comfortable using a range of digital tools, systems, and reporting platforms. A passion for leveraging emerging technologies to stay ahead in a fast‑changing digital world. Confident in managing multiple tasks across various systems and product disclosure statements (PDS), ensuring accuracy and timeliness. Detail‑oriented and organized, capable of interpreting complex information, making thoughtful decisions, and supporting ongoing professional development through portfolio submissions. Benefits And Perks Inclusive Culture: Join a supportive, open‑minded team focused on customer outcomes, bringing your authentic self to work every day. Flexible Work‑Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work‑life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well‑being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program. For more details about our benefits, visit the Allianz Careers site. Adjustments and Support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. Seniority Level Entry level Employment Type Full‑time Job Function Consulting Information Technology Sales Industries Financial Services and Insurance We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. #J-18808-Ljbffr

  • Claims Service Consultant Level 2

    Vor 4 Tagen

    Darwin, Österreich Allianz Australia Vollzeit

    Join to apply for the Claims Service Consultant Level 2 role at Allianz Australia Get AI-powered advice on this job and more exclusive features. About The Role Follow the AAL Claims Management Process. Ensure and maintain knowledge of current legislation and how this impact claims management, applying soundly based decision-making to all claims and...

  • Remote Fleet Claims Consultant

    vor 1 Woche

    Darwin, Österreich Allianz Australia Vollzeit

    A leading insurance provider is seeking a Claims Service Consultant Level 2 to manage inbound and outbound calls while delivering exceptional customer support. The ideal candidate will have experience in motor claims and a passion for building relationships with clients. This full-time position is focused on providing a collaborative and inclusive work...

  • Remote Claims Service Consultant II

    Vor 4 Tagen

    Darwin, Österreich Allianz Australia Vollzeit

    A leading insurance company seeks a Claims Service Consultant Level 2 based in Darwin. In this entry-level role, you will manage and process claims, ensuring compliance with legislation and providing excellent customer service. Ideal candidates will have strong analytical skills, attention to detail, and the ability to work collaboratively within a team....

  • Claims Officer

    Vor 4 Tagen

    Darwin, Österreich Gallagher Bassett Vollzeit

    Claims Officer - NT Workers Compensation Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self‑insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an...

  • Claims Officer

    Vor 4 Tagen

    Darwin, Österreich Gallagher AJG Vollzeit

    Claims Officer - NT Workers Compensation At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision,...

  • Claims Officer

    Vor 4 Tagen

    Darwin, Österreich Gallagher Vollzeit

    Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of...

  • Claims Officer

    Vor 4 Tagen

    Darwin, Österreich Gallagher Bassett Vollzeit

    IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of...

  • Claims Officer

    Vor 4 Tagen

    Darwin, Österreich Arthur J. Gallagher & Co. (AJG) Vollzeit

    Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of...

  • Senior Teacher 1 – Year Level Coordinator

    vor 4 Wochen

    Darwin, Österreich Department of Education and Training Vollzeit

    Senior Teacher 1 – Year Level Coordinator Join to apply for the Senior Teacher 1 – Year Level Coordinator role at Department of Education and Training Vacancy Number: Agency: Department of Education and Training Number of Vacancies: Several Work Unit: Palmerston College – Driver Campus Location: Palmerston Primary Objective: As a member of the Driver...

  • Claims Coordinator

    vor 1 Woche

    Darwin, Österreich QIB Group Holdings Vollzeit

    Are you a dynamic and motivated professional with a passion for client relationships and insurance solutions? Our AFAIB team have an opportunity for a passionate and driven Claims Professional to join the team on a full-time basis . We are looking for someone who is self-motivated to lead their own personal and team growth, manage a diverse portfolio,...