Housekeeping - Supervisor

Posted Sunday 16 November 2025 at 2:00 pm We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. Frontline Roles: Be Part of Something Bigger at Ingenia At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected. We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team. We’re on the lookout for a full‑time Guest Experience Supervisor to join our team at our One Mile Beach Holidays site. Reporting to the Park Manager , you’ll play a key role in being the welcoming face of the park, helping us deliver exceptional experiences for our guests and residents, and having fun while doing it One Mile Beach is a picturesque stretch of golden sand near Port Stephens, perfect for swimming, surfing, and relaxing by the sea Why You’ll Love Life at Ingenia We believe work should be rewarding, flexible, and full of perks: Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50% Employee referral, employee of the month, and employee of the year rewards Flexible work schedules to suit your lifestyle In this Role, You’ll Lead and organise the housekeeping team, allocate tasks, supervise work quality, and ensure high standards. Monitor guest feedback and room audits, using insights to improve service and elevate safety or maintenance issues. Manage housekeeping operations, including stocktakes, ordering linen and amenities, and maintaining tidy storage areas. Perform hands‑on cleaning duties in rooms and common areas to meet health and guest standards. Collaborate with the Park Manager and team, building strong relationships while supporting a safe, efficient, and welcoming environment. You’re Likely a Match If You Lead with collaboration and initiative, working proactively with your team to deliver exceptional guest experiences. Take pride in quality and continuous improvement, ensuring every detail meets high standards while looking for ways to enhance processes. Value diversity and inclusion, fostering a positive environment where everyone feels respected and heard. Plan, organise, and make sound decisions, managing priorities, resources, and challenges effectively in a fast‑paced setting. Bring a can‑do attitude and integrity, staying calm under pressure, safety‑conscious, and motivated by hands‑on work. You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter. Our Recruitment Process We keep things simple and supportive: Apply via our website; no cover letter needed Quick phone chat and interview with your future manager Background checks Offer and onboarding; welcome aboard All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check. Let’s Create Amazing Experiences Together Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you. In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check. #J-18808-Ljbffr