Reserve Response Officer

Band 3 – $70,811 - $75,186 per annum (plus super & industry allowance) About Us Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second‑largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market. Greater Dandenong is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two‑thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport. We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long‑term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest. About the role This is a practical, hands‑on role delivering reactive park maintenance and minor asset works across the City of Greater Dandenong. As a member of the Reserve Response team, you'll work side by side with crew members to complete a wide range of tasks that help keep parks safe, functional and welcoming. The role focuses on responding to maintenance requests from the public, resolving customer service issues, and supporting other Parks teams during high workload periods or seasonal peaks. The role also plays an important part in Council's asset renewal and improvement programs — from fixing park furniture and bollards, to repairing fences, minor playground equipment repairs, maintaining signage and supporting small landscape upgrades. About you You're a practical, hands‑on professional with a solid trade background or experience in general maintenance and repair. Confident with tools and equipment, you're skilled in operating a range of machinery, undertaking minor construction tasks, and maintaining parks and open‑space infrastructure. You take pride in your workmanship and have a knack for finding solutions and fixing just about anything. You're adaptable, proactive, and comfortable jumping between tasks and park functions to get the job done. Key requirements Trade Certificate or equivalent and demonstrated experience in maintaining open‑space assets, including but not limited to garden/mowing maintenance, building/construction maintenance, sports turf maintenance and general landscaping. Experience in the use of different types of plant equipment – Backhoes, Mowers, Tractors etc. Experience in using a range of hand and power tools. A minimum manual MR Licence preferred. Strong interpersonal and communication skills with a customer service focus. Current Victorian Driver's Licence. Satisfactory Working with Children Check and Police Check. Please ensure you address the key selection criteria outlined in the position description as part of your application. You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing. The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an 'international criminal history check'), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. Benefits of working with us Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals. Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation. Our benefits include: Competitive salary Salary sacrifice childcare (where available) Access to learning & development programs including study assistance Reward & recognition programs Health initiatives Access to our support and wellbeing programs A vibrant social club Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people from varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member. Council is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm. To apply To apply for this position please complete the online application form including: A brief cover letter Your resume Response to key selection criteria You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks. Position Description: Reserve Response Officer – 281.3 KB Applications close: 5pm, Monday, 1 December 2025 Further information: Luke Armstrong, #J-18808-Ljbffr