Product Owner Senior Lead

Primary Details Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to lead cross‑functional agile teams in translating business goals and customer needs into user‑focused digital solutions. Location: Auckland Type: Permanent, full time Hybrid role, happy to talk flexible working The opportunity We have an opportunity for a Product Owner to work with our Process Excellence Squad with a view to simplifying processes to save time and enhance the customer experience. You’ll lead cross‑functional agile teams in translating business goals and customer needs into user‑focused digital solutions. The squad will also deliver other business initiatives outside of process improvements. Your new role Reporting to the General Manager, Operations & Risk, you’ll collaborate with key stakeholders including Heads of Delivery, Testing, and Platforms. While this role has no direct reports, you’ll lead through influence, driving execution via agile teams and ensuring quality from development through go‑live. What you’ll do: Define the value stream vision and requirements based on customer needs and business objectives. Own the product roadmap, prioritise backlog items, and lead agile delivery teams to achieve strategic outcomes. Manage implementation plans, including resource capacity and budget. Maintain and improve understanding of user needs, motivations, and behaviours to influence rewarding customer experiences. Communicate progress through showcases, stand‑ups, and visual boards. About you You’re an experienced leader with a track record of delivering projects and guiding agile teams. You bring: Expertise in technology, systems, and process change. Hands‑on experience with agile practices (SAFe preferred). Familiarity with tools like Jira, Confluence, and Azure DevOps. Proven ability to create and execute business plans and roadmaps. Strong background in business process optimisation. About QBE We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than 13,000 people working across 26 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down‑to‑earth, passionate and kind. We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: Hybrid Working – a mix of working from home and in the office to enhance your work/life balance Life Leave, supporting the life events we all experience, leaving your annual leave for rest Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks’ gender‑equal flexible leave for all new parents, including paid super Voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums A range of discounts on insurance products, car hire, hotels, goods and services Rewards & Recognition 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our program 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates Family Friendly Workplace accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. Skills Business Case Development, Communication, Critical Thinking, Digital Marketing, Innovation, Intentional collaboration, Managing performance, Portfolio Management, Prioritization, Process Improvements, Product Backlog Management, Product Portfolio Management, Product Roadmapping, Stakeholder Management, Team Development Application Close Date: 25/11/ :59 PM How to Apply: To submit your application, click “Apply” and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at ***********@qbe.com Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr