System Administrator

Base Pay Range A$100,000.00/yr - A$110,000.00/yr Connecting Australian MSPs with MSP talent System Administrator To apply, click the link or email your CV to or call me on for more information. Azure Migrations, M365, Hyper-V, Automation, Windows Server Candidates must have full rights to work in Australia It’s 8:30am and you’re scanning the overnight alerts before the phones start to buzz. A few escalations from Level 2 have landed in your queue, nothing you can’t handle, but you can already see how to prevent them next time. You enjoy these moments: mentoring the team, solving the knotty problems, and being the calm voice when things get complex. By mid-morning your supporting projects teams by mapping an Azure migration with a client, balancing cost, performance, and backup strategies. After lunch you help a junior engineer understand Intune compliance, then jump on a call to advise a customer on tightening conditional access. You like to see things through to completion. If you don’t know the answer, you will at least try and find it. You approach problems with the mindset of one problem - three solutions. Every day is different, but every day you make systems more reliable and teams more confident. What You’ll Be Doing Leading and mentoring Level 2 and junior engineers, acting as the senior escalation point across tickets and daily support alongside other Senior Engineers. Be the SME for documentation, SOPs, and IT knowledge base for clients Helping with infrastructure and cloud projects across Microsoft 365, Azure, Intune, and networking environments. Owning day-to-day service desk operations: triaging escalations, ensuring SLAs are met, and maintaining high customer satisfaction. Engaging directly with customers as a trusted technical advisor to ensure systems are secure, scalable, and fit for purpose. Monitoring, maintaining, and improving client environments including servers, virtual machines, and network equipment. Driving initiatives to strengthen backup, disaster recovery, and cybersecurity measures. Supervising administration of cloud and hybrid environments, including patching, security policies, and asset management. Tech You’ll Be Across Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Entra) Intune (device management, compliance policies) Windows Server Backup & DR: Veeam, StorageCraft, Datto You’ll Be a Great Fit If You Have Proven experience in an MSP environment, juggling multiple client environments. A strong IT generalist background across cloud, servers, networking, and desktop environments. Experience leading or mentoring a service desk and acting as a hands-on escalation point. Excellent communication skills and comfort engaging with clients to translate technical concepts into practical solutions. A proactive mindset: you don’t just fix issues, you prevent them and propose better ways of working. Bonus: previous experience managing small projects or onboarding new clients. Why Join Us? A modern Sydney office and a supportive, collaborative team environment. Ongoing training and professional development to keep your skills sharp. A company culture built on trust, transparency, and delivering success for clients. To Be Considered Please either apply online or email me directly at For further information, call Jack on . I can make myself available outside of normal working hours from 7am until 10pm. If unavailable, please leave a message. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also, feel free to connect with me on LinkedIn. I look forward to hearing from you. Seniority Level Not Applicable Employment Type Full-time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr