Retail / Bottle Shop Manager | Hermit Park Hotel
vor 4 Wochen
Redcape Hospitality is seeking a driven, passionate & caring people‑centric individual to join our Leadership Team as our Bottle Shop/Retail Manager at Hermit Park Hotel. You would lead your collective team to successfully operate the Bottle Shop in a role that combines both FOH & BOH duties. Our values Care – we care for our teammates, our customers, and our business. Courage – we all have the courage to be our best selves, step out of our comfort zones, take chances, make mistakes, and embrace change. Drive – drive reflects our humble ambition, our commitment to continuous improvement and doing better. Teamwork – fosters everyday connection and shared responsibility to get the best outcomes. Duties and Responsibilities Leading the Bottle Shop Team to offer outstanding customer experiences. Ensuring exceptional venue standards in relation to cleanliness and presentation. Creating and nurturing a positive work environment so that all team members can thrive. Driving financial performance through the enhancement of staff & customer experience. Required Traits, Qualifications & Attributes Experience in the same or similar role is a mandatory requirement. Strong interpersonal & communication skills. Genuine focus and appreciation for quality service and customer experience. Sincere and deliberate focus on building rapport with guests. Enthusiastic, positive and outgoing attitude. High level of listening skills coupled with the ability to take direction well. High standard of physical fitness & manual handling as it can be a physically demanding role. Ability to complete tasks that require heavy lifting and repetitive work, working unsupervised and within WHS guidelines. Full or flexible availability to fulfil a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays in conjunction with the Bottle Shop's operating hours. Proven track record with leading teams. Focused on driving performance. Accountable and responsible. Understanding business strategies. Holds a current/valid RSA certification (or willingness to obtain). Forklift License (preferred but not mandatory). Computer skills that translate to communicative requirements and effective stock management. Enjoy the benefits of Redcape Hospitality With a diverse portfolio of 30+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry. Extensive training opportunities for professional development and career progression. Staff benefits include 40% off on‑premise Food & Beverage and 10% off bottle shop (across all Redcape Venues). An opportunity to engage and give back to the community through our Publinc Communities platform. Clearly defined career progression pathway. Apply now to join a like‑minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values‑driven environment. #J-18808-Ljbffr
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Townsville City, Österreich Redcape Hotel Group VollzeitRedcape Hospitality Redcape Hospitality is seeking a driven, passionate & caring people centric individual to join our Leadership Team as our Bottle Shop/Retail Manager at Hermit Park Hotel. You would lead your collective Team to successfully operate the Bottle Shop in a role that combines both FOH & BOH duties. At Redcape, we’re devoted to a strong,...
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Bottle Shop
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Townsville City, Österreich Redcape Hotel group VollzeitA leading hospitality group in Queensland is seeking a driven Bottle Shop/Retail Manager for the Hermit Park Hotel. This role involves managing a team to ensure outstanding customer experiences, maintaining venue standards, and fostering a positive work environment. Candidates must have experience in a similar role and a strong focus on quality service. The...
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vor 4 Wochen
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vor 2 Wochen
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