Strategic Customer Success Manager
vor 4 Wochen
Our Strategic Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our largest customers in APAC. Our team is passionate about bringing skills as consultants, business analysts, project managers, SevenRooms advocates, and customer success professionals with a high level of curiosity about all things tech and hospitality. About the Role As a Strategic Customer Success Manager, you'll help ensure the long-term success of some of our largest customers while acting as a leader and mentor to your team, supporting new hire interviews, onboarding and long term mentorship. You'll be a trusted advisor and educator, using your natural curiosity to understand not only how features work, but why, while being intrigued by operations and logistics to solve the next puzzle. This role requires 25% travel and is perfect for someone who wants to be part of an awesome and hardworking software startup changing the world of hospitality. You’re excited about this opportunity because you will… Lead customer value realization by understanding customer KPIs. Become a trusted advisor and lead account strategy through defined implementation & onboarding processes. Act as a customer champion and advocate. Ensure customer needs are communicated to executive teams while anticipating future needs and attending industry conferences as a SevenRooms advocate. Monitor account performance and utilization using data to track key metrics. Plan and lead strategic on-sites with enterprise partners to maintain high engagement. Help create workflows and run internal processes. Increase efficiency in communications with partners across email and phone channels. Collaborate cross-functionally with internal teams. Prioritize new deliverables and methods based on evolving customer needs. We’re excited about you because… You have substantial experience in challenging, customer-facing roles, ideally within B2B & SaaS space, with proven experience working with the SevenRooms platform You have proven experience in Customer Success or Account Management roles with the ability to articulate value propositions through phone, email, video conference, and in-person meetings You have technical aptitude and understanding of hospitality software with prior experience working with Sales, Product, and Engineering teams You have proven ability to lead project planning and management of cross-functional projects with exceptional client-facing oral and presentation skills You can communicate, present and influence credibly at all levels including executive and C-level, with a genuine desire to work in the hospitality space servicing operators DoorDash is an Equal Opportunity Employer and is committed to growing and empowering a more inclusive community within our company, industry, and cities. #J-18808-Ljbffr
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Customer Success Manager
vor 11 Stunden
City of Melbourne, Österreich Quest Software Canada Inc VollzeitOverview Quest Software has a two-pronged mission focused on helping organizations manage and secure their Microsoft environments and leverage their data effectively. First, Quest aims to be the leading partner for modernizing, protecting, and securing hybrid Active Directory, Entra ID, and Microsoft 365 environments. They provide critical solutions for...
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Strategic Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Happyco VollzeitOverview HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! The Customer Success Manager (CSM) is responsible for driving adoption, value, and long‑term customer partnership across a...
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Strategic Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Eptura, Inc VollzeitStrategic Customer Success Manager Department: Customer Success Employment Type: Full Time Location: Australia Description Shape the Future of Work with Eptura At Eptura, we’re not just another tech company—we’re a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users...
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Strategic Customer Success Manager
vor 3 Wochen
City of Melbourne, Österreich DoorDash VollzeitAbout the Team Our Strategic Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our largest customers in APAC. Our team is passionate about bringing skills as consultants, business analysts, project managers, SevenRooms advocates, and customer success professionals with a high level of...
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich Tes VollzeitCustomer Success Manager Tes is seeking a senior Customer Success Manager to join our growing team in Melbourne. This is a strategic role focused on supporting a portfolio of private schools across the east coast of Australia. You will play a key part in driving customer retention, product adoption, and growth in collaboration with our sales team. We are...
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Strategic, Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich Humanforce VollzeitWho are we? Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and...
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich RLDatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America . RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Rldatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care...
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City of Melbourne, Österreich Recordpoint VollzeitA fast-growing software company based in Australia is seeking a proactive Customer Success Manager to enhance customer success for their clients in APAC. In this role, you will manage the post-sales customer lifecycle, ensuring customers achieve their business goals through strategic partnerships and tailored solutions. The ideal candidate has 3–5 years of...
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Strategic Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich DoorDash Australia VollzeitOur Strategic Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our largest customers in APAC. Our team is passionate about bringing skills as consultants, business analysts, project managers, SevenRooms advocates, and customer success professionals with a high level of curiosity about...
