Customer Success Manager
vor 2 Wochen
Customer Success Manager Tes is seeking a senior Customer Success Manager to join our growing team in Melbourne. This is a strategic role focused on supporting a portfolio of private schools across the east coast of Australia. You will play a key part in driving customer retention, product adoption, and growth in collaboration with our sales team. We are looking for someone who is proactive and commercially minded. You will be confident leading strategic conversations, influencing outcomes, and building trust with customers. The ideal candidate brings energy, resilience, and a positive attitude that contributes to a strong team culture. If you enjoy solving problems and creating value for customers, this role offers the opportunity to make a meaningful impact. What you will do Manage a portfolio of education customers and support their long‑term success Lead customer adoption initiatives and identify opportunities for growth Conduct strategic reviews and guide customers through best practices Collaborate with sales, onboarding, support, and product teams to ensure a seamless experience Act as a point of escalation and help resolve complex challenges Maintain accurate records and monitor customer health and engagement Contribute to team culture and continuous improvement What you will bring Proven experience in customer success or account management Strong understanding of retention strategies and customer lifecycle management Ability to influence outcomes and lead strategic conversations Experience working with SaaS solutions or in the education sector is a plus Excellent communication and relationship‑building skills A positive attitude and adaptability to change Commercial mindset with a focus on customer value and business impact Why Tes Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up‑to‑date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well‑managed learning environment. With Tes, excellence in education is not just a goal – it’s a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: #J-18808-Ljbffr
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich RLDatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America . RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Rldatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Recordpoint VollzeitScope We are seeking a proactive and customer‑centric Customer Success Manager (CSM) to drive adoption, value realization, and long‑term success for RecordPoint's customers in APAC. Responsibilities Play a leading role in the end‑to‑end post‑sales customer lifecycle, from onboarding through adoption, value realization, renewal and expansion....
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Customer Success Manager
vor 3 Wochen
City of Melbourne, Österreich RLDatix VollzeitCustomer Success Manager / Melbourne, APAC RLDatix (RLD) is on a mission to help raise the standard of care…everywhere.Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining...
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Customer Success Manager
vor 4 Wochen
City of Melbourne, Österreich monday.com VollzeitDescription Our ANZ team is growing and we are looking for an experienced Customer Success Manager to join us! As an CSM, you will manage a portfolio of customers in ANZ region, helping them implement, roll out, and achieve ROI from the monday.com product suite. You will be responsible for learning the customers' pain points, helping them plan how monday.com...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Rib Software VollzeitJoin to apply for the Customer Success Manager role at RIB Software. Driven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, with our people at the heart of...
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Manager, Customer Success
vor 3 Wochen
City of Melbourne, Österreich DoorDash Australia VollzeitThe Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our...
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich Immersive VollzeitA platform you can believe in: Immersive One is leading people‑centric cyber resilience across the globe. Customer Success Manager – Australia & APAC Immersive is hiring! We’re looking for an experienced, proactive and value‑driven individual to join our growing Customer Experience team in the APAC region. Reporting directly to our VP of Customer...
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Customer Success Manager
vor 1 Woche
Melbourne, Österreich NEXTDC VollzeitJoin to apply for the Customer Success Manager role at NEXTDC Join to apply for the Customer Success Manager role at NEXTDC Direct message the job poster from NEXTDC At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Telstra Health VollzeitWhat's the opportunity? The Customer Success Manager (CSM) has a pivotal role in ensuring the satisfaction, retention of and growth of new and existing customers. As a trusted advisor, the CSM will build strong relationships with customers, understand their business objectives, and provide strategic guidance to help them achieve their goals. The role...
