Bank Manager

Vor 2 Tagen

Council of the City of Sydney, Österreich Westpac Vollzeit

Bank Manager – Westfield, Mount Druitt Location: Westpac Mount Druitt, New South Wales, Australia Full‑time, permanent opportunity at Westpac / St George’s Westfield Mount Druitt branch. What’s the role? As a Bank Manager, you’ll be the head and heart of a frontline banking team that loves to exceed local customer expectations, while playing a hands‑on role in a community you’re proud to call your own. You’ll set the standard for the Westpac Group experience, act as the driving force behind your branch’s success, hold financial, risk and operational accountability, and ensure customer advocacy lies at the core of everything you and your team do. You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch’s and our customers’ success. This is a full‑time, branch‑based role, Monday‑Friday inclusive, with Saturdays as required. How will I help? Hold accountability for compliance and risk management – build a culture of doing the right thing Take ownership of resolving customer concerns effectively and efficiently Drive customer acquisition, service and retention – building genuine connections with our customers and the community Lead and uplift frontline staff through training, mentoring and performance management Drive results that have a clear, positive and direct impact on overall branch performance – with responsibility for profit and loss What do I need? Strong leadership experience, ideally gained in a Retail Banking environment (preferred, not essential) Proven experience holding accountability for risk and compliance, staff performance and customer experience High‑energy, with an ability to inspire and motivate a diverse team Experience working to fulfill business performance targets and spur growth Ability to effectively de‑escalate and address challenging situations using strong communication and problem‑solving skills Why join us? Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates A variety of leave options including Culture, Lifestyle and Wellbeing leave Tailored learning and development opportunities to grow your career within the bank Opportunities to give back to the community through volunteering initiatives Other Information Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales, Business Development, Education Industries: Banking, Financial Services, Investment Banking How to apply To get started, simply click the APPLY or APPLY NOW button. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the “People with Disability and/or needing Accessibility Requirements” page on our website. #J-18808-Ljbffr

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