Strategic Head of Customer Success

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all‑in‑one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore,...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DMCG Global Founder & Chief Innovation Officer at DMCG Global - I partner with Web3, SaaS, fintech, e-commerce, business transformation companies recruit, build,… Our client is one of Australia's leading investment trading platform in the Fintech sector. As...

A leading HR technology firm in Sydney is seeking a Head of Customer Success to own the Customer Success function on a global scale. This role focuses on driving customer retention, satisfaction, and growth through strategic leadership and efficient frameworks. Ideal candidates will have over 10 years in Customer Success or related fields, with proven...

Join to apply for the Head of Customer Success role at Heidi Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73...

Overview Our client is one of Australia's leading investment trading platforms in the Fintech sector. Scope of the Role As Head of Customer Success, you will set the vision and strategic goals for customer experience, focusing on driving product adoption and optimizing overall customer experience with the help of several direct reports. Responsibilities...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DMCG Global Founder & Chief Innovation Officer at DMCG Global - I partner with Web3, SaaS, fintech, e-commerce, business transformation companies recruit, build,… Our client is one of Australia's leading investment trading platform in the Fintech sector. As...

About Success Tutoring Success Tutoring is on a mission to become the world’s #1 education franchise. We operate across Australia, New Zealand, the USA and beyond, delivering a revolutionary motivate, inspire, uplift learning experience to thousands of students. We are now seeking a Head of Global Education a visionary leader who can elevate our...

Base pay range A$95,000.00/yr - A$160,000.00/yr About Success Tutoring Success Tutoring is on a mission to become the world's #1 education franchise. We operate across Australia, New Zealand, the USA and beyond, delivering a revolutionary motivate, inspire, uplift learning experience to thousands of students. We are now seeking a Head of Global Education , a...

About the job As the Head of Customer Contract Management, you will build strong, long‑lasting relationships to help maintain our positive reputation with our growing customer base. In this role, you'll provide strategic leadership, through management and technical knowledge to ensure uninterrupted service delivery to provide an outstanding customer...

Company Description At NEXTDC we are building the heart of Australia & Asia’s high‑tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed...