Senior Systems Administrator
Vor 5 Tagen
The Senior Systems Administrator is responsible for: Implementing, maintaining and supporting SDI's IT infrastructure such as all server and Network infrastructure, all security and phone systems, all day-to-day IT systems administration and staffing Help Desk. Contributing towards SDI Strategic Priorities. Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation. Supervises overseas offices in the installation of new equipment via VPN, remote access connections for office and roaming sales personnel. Installs, configures and maintains PCs and servers, networking equipment and network operating systems (Windows Server 2016 – 2022); including installing cabling as required, rebuilding of virtual servers when required. Provides telephone and desktop support to internal users. Sets up and maintains peripheral devices such as desktops, printers and Xerox copiers. Sets up and maintains VM Servers when required. Administers system access and security levels in AD. Implements and co-ordinates housekeeping procedures, including daily system back‑ups, setting up user accounts, monitoring file access, file and VM restores etc. Assists in developing Policies & Procedures for the IT. Supports and maintains the Cisco UCM system. Backups and recovers Veeam. Maintains records of all software and hardware peripherals. Assists management in preparing rooms for presentations (projectors / DVD / Video / Network Connections). Assists management in implementing various procedures / systems for the operations of the SDI group of companies. Trains users in the use of new software before upgrades occur. Immediately resolves outages relating to critical systems such as Firewall / VPN / Sophos. End Point Security, Email System (Exchange Online), Overseas Network Access including Roaming Sales Employees, Global Salesforce CRM System, ERP Systems – SAP, Internal Cisco UCM phone system, VMWare vSphere Infrastructure and Veeam Backup and Replication. Australian Head Office USA Office and Sales personnel Brazil Office and Sales personnel EU Office and Sales personnel External Suppliers o The position is located at Bayswatero. Working hours: 8.30am – 5.00pm. Some after‑hours work and telephone communications, particularly if outages occur. Bachelor's Degree Knowledge and Skills Minimum 5 years’ commercial IT experience supporting and maintaining enterprise infrastructure in complex environments. Proven experience acting as an escalation point for critical incidents, ensuring timely resolution and minimising business impact. Strong IT problem‑solving and troubleshooting skills across multiple technology domains. Advanced experience with: Virtualisation: VMware vSphere, vCenter Server Compute: HP Backup & DR: Veeam Backup & Replication, Veeam 365, Spanning 365 Storage: HPE Alletra Networking: Meraki APs, switches, Fortinet suite (VLANs, VPNs, MPLS, SDWAN) Desktop Operating Systems: Windows 10/11 Azure & Microsoft 365: administration, identity management, security baselines Endpoint Security (Defender for Endpoint, or equivalent) Application Delivery: RDS, Windows Virtual Desktop (WVD / AVD) Experience with patching, monitoring, and capacity management across server, storage and cloud environments. Familiarity with automation and scripting (PowerShell). Understanding of cybersecurity frameworks (ACSC Essential Eight). Proven ability to participate in disaster recovery testing and execution. VMWare Certification (VCP). VMware Certified Professional (VCP). Cisco CCNA or CCNP. Microsoft Certifications (MCSA, MCSE, Azure Administrator Associate, M365 Enterprise Administrator). ITIL v4 Foundation. Security certification (CompTIA Security+). Possess reliable transport to commute between sites. Personal Qualities Excellent verbal and written communication skills with the ability to clearly document solutions, incident reports, and knowledge base articles. Strong customer service focus with the ability to manage expectations under pressure. Effective time management skills and the ability to prioritise in a high‑demand environment. Demonstrated experience mentoring and supporting junior engineers. #J-18808-Ljbffr
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