Aged Care Needs Assessor- Non Clinical

Salary: ENC/END- $63,992.00 - $74,831.00 p.a. + Superannuation & Salary Sacrifice Benefits Salary: ASO3 - $67,589.00 - $72,033.00 p.a. + Superannuation & Salary Sacrifice Benefits Salary: OPS3- $67,589.00 - $72,033.00 p.a. + Superannuation & Salary Sacrifice Benefits Full Time, Contracted Role up to30 Jun 2026 with the possibility of extension About the Role As a Home Support Assessor within the Single Assessment Service, you will play a vital role in supporting older South Australians to access the care and services they need to live safely and independently at home. This multiclass position (EN/END, ASO3, OPS3) offers opportunities across three classifications, with appointment based on your qualifications, skills and experience. In this rewarding role, you will conduct home-based face-to-face assessments for clients referred via My Aged Care, using the Integrated Assessment Tool (IAT) and the Aged Care Assessor application. Working closely with clients and their carers, you will identify needs, establish meaningful goals, and develop tailored support plans that connect individuals to the most appropriate Commonwealth and community services. Your work will be central to ensuring clients receive accurate, timely and person-centred guidance. You will enter and maintain high-quality data within the My Aged Care Assessor portal, provide clear information on aged care pathways, and support informed decision-making for clients and families. Collaboration is at the heart of this role, and you will liaise with carers, healthcare professionals, service providers and stakeholders to ensure seamless coordination of care. Operating within established guidelines, you will meet assessor benchmarks and KPIs set by the Commonwealth Government and SA Health, contributing to a service that has a lasting and positive impact on the wellbeing of older people in our community. About You To excel in this role, you will bring strong interpersonal capability, sound judgement and a genuine commitment to supporting older people and their carers. You will be confident working both independently and as part of a dynamic team, demonstrating resilience, professionalism and the ability to manage varied tasks within defined guidelines. Your capacity to communicate clearly, adapt to evolving systems and maintain high standards of accuracy and service delivery will be essential to your success. Key Requirements Qualifications see relevant RD for full details Skills & capabilities Strong written and verbal communication, well-developed interpersonal skills, and the ability to work effectively under pressure and within deadlines. You will demonstrate sound problem-solving ability, initiative, adherence to guidelines, proficiency with databases and electronic systems, and a commitment to Equal Employment Opportunity, ethical conduct, and Work Health and Safety principles. Experience Experience within the aged and/or community care sector, including using the My Aged Care system, is essential. You will have a background working with people with diverse and complex needs—such as the frail aged, individuals with dementia or disability, or those who are terminally ill—and experience collaborating within team environments and supporting clients and carers. Knowledge Understanding of the aged and community care sector, including service pathways, provider options, and relevant legislation, policies and procedures. Knowledge of WHS responsibilities, the Charter of Health and Community Services Rights, National Safety and Quality Health Service Standards, Microsoft applications, Consumer Directed Care and broader ageing-related issues will further support your success in the role. About CALHN At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people. With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best. Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all. At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including: Salary Benefits: Enjoy flexible salary packaging options , including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses. Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied. Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing. Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program. Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Employee Recognition: Join a workplace where our people are celebrated through awards for innovation, collaboration, and outstanding contributions to health. Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites. Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success. Our Commitment to Diversity and Inclusion CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. Application Information Please refer to the role description for essential educational/vocational qualifications that may be required. Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description. Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. Refer to the SA Health Career Website - How to apply for further information #J-18808-Ljbffr