Rental Sales Agent

Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast‑paced environment? If so, Europcar has an exciting opportunity for you We are currently seeking a sales motivated and customer‑oriented Sales & Customer Service Officer to join our Brendale team on a full time basis Competitive hourly rate + shift loading + uncapped incentivesBoost your income with our performance‑based incentive programOngoing training and career development opportunitiesWork with a global brand across AU/NZ and beyondProudly ranked in the Top 30 of the 2025 GoodCompany AwardsAccess same‑day pay through our financial wellbeing partnerEarn cash rewards via our Employee Referral ProgramDiscounts on private health insurance with BupaEnjoy car rental, gym, flu shot and other exclusive employee discountsAccess travel perks through Accor's All Heartists program24/7 wellbeing support via EAP and the Calm AppBe part of a supportive, high‑performing team culture Key Responsibilities Greet and assist customers in renting vehicles based on their preferences and needs Process rental agreements accurately and efficiently Promote and upsell additional products and services Address customer inquiries and concerns promptly and professionally, with a service‑first approach Achieve or exceed individual and team sales targets Inspect vehicles before and after rental periods, noting any damages Maintain knowledge of current promotions, services, and products to assist with sales efforts Build strong customer relationships to encourage repeat business and referrals Detail and clean vehicles to business quality standards Refuel and transport vehicles What We're Looking For Previous experience in sales, customer service or retail Car rental experience is highly desirable Excellent communication and interpersonal skills, with a customer‑first mindset Confident using computer systems and technology Ability to work efficiently in a fast‑paced, high‑pressure environment Flexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidays Valid Australian driver's licence with a clean driving record Full working rights in Australia (current and ongoing) A positive, proactive and team‑oriented attitude About Europcar Mobility Group Europcar Mobility Group is a global mobility player with 75 years of expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco‑friendly. We offer individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on‑demand or on subscription, relying on a fleet of more than 280,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® – a global leader of car rental and light commercial vehicle rental, Goldcar® – a frontrunner at providing low‑cost car rental services in Europe, Fox‑Rent‑A‑Car® – one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil® – a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners). #J-18808-Ljbffr