ServiceNow Business Analyst

vor 18 Stunden

Council of the City of Sydney, Österreich FinXL Vollzeit

About FinXL IT FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors. FinXL IT is seeking a Service Now Business Analyst to join our consulting team and be deployed with a leading commercial client on a key transformation engagement. Responsibilities Act as the primary Business Analyst for the ServiceNow NowAssist rollout Focus on seamless integration points with Microsoft Teams and Copilot Translate strategic business requirements into actionable technical user stories Gather, document, and analyse detailed requirements for ITSM and Service Catalog Facilitate structured workshops with stakeholders across various business units Design and deliver comprehensive training materials and communication plans Document 'As-Is' and 'To-Be' processes, ensuring alignment with ITIL best practices Key Skills & Experience Proven experience as a Business Analyst supporting the ServiceNow platform In-depth knowledge of ServiceNow ITSM modules (Incident, Problem, Change) Extensive experience with ServiceNow Catalog design and optimisation Direct experience or strong familiarity with ServiceNow's AI capabilities, like NowAssist Excellent interpersonal and sophisticated stakeholder management skills Ability to influence, negotiate, and resolve conflict effectively Prior experience working on complex integration projects (e.g., ServiceNow with Microsoft Teams) is highly desirable What's On Offer? Initial 12 months contract, with a view to extend Located in Sydney CBD, and hybrid working arrangement (2-3 days in the office) Lead the implementation of ServiceNow NowAssist Focus on ITSM, Catalog, and AI integration Consulting role with a leading Commercial client Next Steps If you would like to apply for this opportunity, please submit your CV via SEEK. Please note that due to the volume of responses, only shortlisted consultants will be contacted. Job number (S4) #J-18808-Ljbffr

  • ServiceNow Business Analyst

    vor 17 Stunden

    Council of the City of Sydney, Österreich Sysintegra Vollzeit

    ServiceNow Business Analyst / System Analyst Job Type: Permanent position | Full time position Job Description About Us We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX). Our services include Software,...

  • ServiceNow Business

    vor 17 Stunden

    Council of the City of Sydney, Österreich Sysintegra Vollzeit

    A technology services provider in Australia is seeking a ServiceNow Business Analyst / System Analyst to join its team in Sydney or Melbourne. The role involves facilitating workshops, designing solutions for Configuration Management in ServiceNow, and producing detailed specifications based on customer needs. Ideal candidates will have experience in Agile...

  • Solution Sales Executive

    vor 1 Woche

    Council of the City of Sydney, Österreich ServiceNow Vollzeit

    Job Description Location : Sydney or Melbourne The Solution Sales Executive will be responsible for market success of ServiceNow's Core Business Workflow product suite, which includes HR Service Delivery, Health & Safety, Workplace Service Delivery, Legal and Contract Operations, and Source2Pay. The Solution Sales Executive will drive and generate sales...

  • ServiceNow Developer

    vor 2 Wochen

    Council of the City of Sydney, Österreich Talenza Vollzeit

    Join a recently implemented ServiceNow platform with one of Australia's most influential banks! Design, transform and integrated forms! Work with Australia's most influential bank with a ServiceNow implementation JavaScript, HTML, CSS, Rest API's Glide scripting and Flow designer CBD location, above metro line with hybrid working Salary $150,000 - $160,000...

  • ServiceNow Delivery Manager

    vor 2 Wochen

    Council of the City of Sydney, Österreich GHD Vollzeit

    Job Title ServiceNow Delivery Manager at GHD Join to apply for the ServiceNow Delivery Manager role at GHD. Location: North Sydney, New South Wales, Australia Salary: A$180,000.00 – A$200,000.00 Responsibilities Build and lead a high‑performing Service Delivery Team, consisting of scrum masters, developers, admins and Business Analysts. Provide...

  • Business Analyst

    Vor 3 Tagen

    Council of the City of Sydney, Österreich AC3 Australia Vollzeit

    IT & Telecomms Business Analyst Sydney Part-time Fit work around your life with complete flexibility over your hours and days Make real impact improving housing outcomes for vulnerable people High-trust flexible work culture, manage your time and deliver outcomes your way About the role We’re seeking a Business Analyst for a 12-month part‑time contract...

  • ServiceNow Developer

    vor 20 Stunden

    Council of the City of Sydney, Österreich Universal Music Group Vollzeit

    2 days ago Be among the first 25 applicants Job Summary We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio‑visual content in...

  • ServiceNow Developer

    vor 3 Wochen

    Council of the City of Sydney, Österreich KPMG Australia Vollzeit

    Job Description Continuous business transformation with technology is essential for organisations seeking to grow, increase efficiencies and remain relevant amid times of innovation and change. Our Technology Implementation team works closely with organisations to enhance the potential of their technology through the analysis, assessment, and implementation...

  • ServiceNow Developer

    vor 2 Wochen

    Council of the City of Sydney, Österreich Universal Music Australia Vollzeit

    Job Summary We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries. We identify and...

  • Chief Transformation Officer

    vor 2 Wochen

    Council of the City of Sydney, Österreich ServiceNow Vollzeit

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...