Service Transition Manager

vor 3 Wochen


City of Melbourne, Österreich Scope (Aust) Vollzeit

Service Transition Manager – Scope (Aust) Join to apply for the Service Transition Manager role at Scope (Aust) . About Scope – Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short‑term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW. About Your Role – Scope has an exciting and unique opportunity for a Service Transition Manager to work within our Employment Program. In this role, you will lead the Service Transition Team to deliver a smooth transition of clients into Scope. A major part of this is proactively listening to clients, their support networks and our people and drawing on evidence and best‑practice approaches to transform our client experience. Responsibilities Collaborate to continue improving the journeys and experiences of clients and their support networks. Co‑design and advocate for solutions that improve how we acquire, onboard and retain clients. Engage, navigate and harness diverse stakeholder networks to coordinate services and negotiate contracts based on funding. Train and coach others to develop their business development skills. Promote a culture of ethical service delivery underpinned by integrity, accountability, inclusivity and reflective practice. Qualifications Demonstrated experience in client and partner/provider relationship management and conflict resolution. Proven ability to collaborate and negotiate with internal and external stakeholders. Ability to identify, evaluate and advance business development opportunities. Experience within non‑for‑profit and/or Disability sector. Applications close on 02/12/2025 and will be reviewed as they come in. We may interview suitable candidates prior to the closing date. Scope as an Employer – We celebrate our people by rewarding you with access to an exclusive benefits platform, including cashback, vouchers and discounts to over 500 retailers covering groceries, fuel, entertainment, wellbeing and more. We are committed to inclusion, diversity and human rights. Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Legal & Screening Requirements – Successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country will also be required. The offer will be conditional on meeting these requirements. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industry: Hospitals and Health Care #J-18808-Ljbffr



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    About Scope Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

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