Lived & Living Experience Care and Recovery Co-ordinator

Lived & Living Experience Care and Recovery Co‑ordinator Join to apply for the Lived & Living Experience Care and Recovery Co‑ordinator role at Windana. Job Type: Full‑time Location: St Kilda Job Category: Alcohol and Other Drugs About Windana Windana provides connected services for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage across Victoria. Our Model of Care puts clients at the centre of what we do to create positive change. We work with families, communities and other organisations to deliver trauma‑informed, equitable, culturally safe and integrated services based on evidence and practice wisdom. Responsibilities Hold a small caseload for short‑term support, providing brief intervention to GreenLight clients with the expectation to work with 40 participants over a 12‑month period. Facilitate a range of responses, in collaboration with GreenLight Supportive Housing Case Managers, that meet the clients’ assessed needs (accommodation, health, food and safety, education, employment and social activities). Provide assertive outreach service in multiple homelessness services across inner Melbourne suburbs to clients with a harm reduction and recovery focus, offering evidence‑based interventions, referring to appropriate specialist services as required and assisting clients to exit from the service upon achievement of treatment goals. Develop treatment plans based on a holistic assessment of client needs and client drivers to ongoing substance abuse. Provide a range of therapeutic interventions, including AOD assessments that are person‑centred, offering solutions‑focused support, brief intervention and case coordination. Provide bridging support to clients on the waitlist for residential detox and counselling. Coordinate staged treatment plans, developed in conjunction with the client, based on identified needs and include appropriate rationale, coordinated approach and appropriate level of detail to meet contractual and professional requirements. Review treatment plans regularly with the client to monitor effectiveness of client outcomes and report outcomes to Team Leader in team meetings, case reviews and supervision. Ensure timely and accurate data entry to reflect progress on a multi‑disciplinary recovery plan. Maintain high‑standard documentation compliant with accountability structures according to professional, legislative, service contractual obligations and organisational standards. Qualifications Lived experience of alcohol and/or drug addiction and homelessness or vulnerable housing experience. Ability to intentionally share personal lived experience while retaining professional and safe boundaries. Autonomous work in an assertive outreach model, providing time‑limited case management and support coordination to clients in collaboration with GreenLight case managers. High level of interpersonal, client engagement and communication skills with the ability to tailor communication style to suit diverse clients and settings. Proven skills in assessment, case coordination, case management, case formulation, treatment planning and discharge planning. Demonstrated experience working with clients with substance misuse problems, their families or carers. Ability to provide case work and AOD interventions within the context of harm reduction, family work and recovery philosophies. Capacity to work with people with co‑occurring AOD, mental health, homelessness presentations and people involved in the criminal justice system. SHARC Peer Training completed or prepared to complete within three months. Tertiary qualification in Counselling, Nursing, Psychology, Social Work, Occupational Therapy or a related field. Completion of Certificate IV (Four AOD Competencies for applicants with health‑related degrees) or Diploma in AOD and Mental Health. Benefits 12 weeks paid parental leave from day one. 15 days personal leave, compassionate leave and gender affirmation leave. 10 days cultural leave for First Nations employees (including 2 paid days). Flexible working arrangements tailored to you. Generous salary packaging to increase take‑home pay. Retail perks and fitness discounts. Access to our wellbeing programme, including discounted osteopathy treatments. WWCC costs covered. Public holiday swap. Employment Details Seniority level: Entry level Employment type: Full‑time Child Safety and EEO Statement Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position. Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage applicants of all backgrounds and life experience to apply. Our aim is to build a team that closely reflects the diversity of the people and communities we work with. #J-18808-Ljbffr