Senior Collections Officer
Vor 5 Tagen
THE ROLE End-to-end management of a challenging portfolio of large value and later-stage accounts applying a commercial and strategic approach to collections. Negotiate and secure payment arrangements with customers across various channels (phone email SMS). Execute advanced skip tracing and utilise specialised tools to locate customers. Manage the legal collections process liaising closely with internal and external legal teams and third-party field call services. Mentor and coach junior staff on best practices in skip tracing negotiation and complex account management. Develop and implement proactive communication strategies to meet and exceed key performance indicators (KPIs). Oversee operational efficiency of Credit Control communication channels (e.g. Slack) to ensure service level agreements (SLAs) are met. Provide support across broader business functions such as Loss Recovery and handle escalations and ad-hoc tasks as required. Qualifications Demonstrated experience in a similar role and seniority or able to demonstrate excellent industry knowledge within commercial lending. Strong customer service focus and can anticipate potential problems or complaints and can resolve on first call resolution. High level of commercial thinking. Intermediate level Excel skills. Demonstrated initiative drive enthusiasm and a true team player - acting as a role model to juniors. Excellent organizational and time management skills. High attention to detail and strong ability to work efficiently. Exceptional ability to work well with other people and build strong relationships both within the credit control team across the business and externally. Additional Information PERKS & BENEFITS Wellbeing : Free counselling seasonal activities Wellbeing Allowance wellness room flu shots Work Life : Home Workspace Allowance Purchased Leave Parental Leave Parental Flex Leave Lumi Life Leave for challenging events breastfeeding / expressing space Social & Food : Monthly lunches regular celebrations stocked kitchen beer & kombucha on tap board games ping pong rooftop BBQs Rewards & Recognition : Competitive pay referral bonuses shout-out recognitions Community Support : Paid volunteer leave diversity celebrations company volunteer days Career & Growth : Advancement opportunities higher education sponsorship hackathons Remote Work : No Employment Type : Full-time Key Skills Direct Sales,Junit,Focus,Commissioning,Information Technology Sales Experience years Vacancy 1 #J-18808-Ljbffr
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Collections Officer
vor 2 Wochen
Council of the City of Sydney, Österreich icare NSW VollzeitJoin to apply for the Collections Officer role at icare NSW . Summary: Delivery & performance enablement of the Payment Service Team operational requirements, timeframes & compliance requirements against agreed targets in line with the Collections strategic plan. Permanent role as a Collections officer with icare Hybrid working environment, office in...
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Collections Officer
Vor 7 Tagen
Council of the City of Sydney, Österreich Winc VollzeitWinc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers'...
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COLLECTIONS OFFICER
vor 2 Wochen
Council of the City of Sydney, Österreich Winc VollzeitWinc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our...
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Senior Collections Officer
vor 1 Woche
City of Brisbane, Österreich Trilogy Care Pty Ltd VollzeitWe put people first - our clients and our team. As a Senior Collections Officer, you’ll enjoy: Lead complex account management and escalations Opportunity to mentor Collections Officers Pathway to Team Leader, Revenue Cycle Specialist, or Finance Analyst roles Contribute to workflow design, automation projects and improvements Meaningful, Purpose-Led Work...
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Cultural Collections Officer, First Nations
vor 2 Wochen
Council of the City of Sydney, Österreich Indigenousx VollzeitCultural Collections Officer, First Nations (Identified) A core pillar for the AM is to 'Be a Leader and Advocate for First Nations History' and to enhance our workforce in the First Nations Collection area. This is a temporary, on-site role (10 months with possibility for extension) in our First Nations Division, working across multiple AM sites. The...
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City of Melbourne, Österreich DOMO Collections VollzeitDomo Collections Sales Consultant PT or FT Contract (Sun to Wed / Thurs) We are looking for professional, friendly, full or part time Senior Sales Design consultant, to join our exclusive showroom in Richmond. This unique opportunity gives you access to work with some of Europe and Asia's best-known brands in furniture design. Candidates must have 3+ years...
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Collections Officer
vor 2 Wochen
Council of the City of Sydney, Österreich Brighte VollzeitAbout Brighte Our mission is to make consumer energy resources (CER) affordable and accessible for everyone. Brighte is building the platform to enable and accelerate the energy transition by making it affordable, easy and less risky to buy and sell energy equipment. Our founder and CEO, Katherine McConnell, has been awarded Telstra Businesswoman of the year...
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Collections Officer
Vor 3 Tagen
Council of the City of Sydney, Österreich GFG Alliance VollzeitAbout the role Reporting to the Credit Manager, the Credit/Collections Officer will be assigned a portfolio of customer accounts and is responsible for the efficient, accurate and effective collections of all amounts due, resolution of disputes, reconciliation of accounts to progress claims, minimise risk and pro-active debt collection through building and...
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Barcoding Officer: Cultural Collections Digitisation
vor 2 Wochen
Council of the City of Sydney, Österreich Australian Museum VollzeitA notable cultural institution in Sydney seeks a Barcoding Officer to support their Cultural Collection Enhancement Project by barcoding cultural collections. The successful candidate will have experience in museum object handling, data manipulation, and collection information management. Proficiency with databases and an understanding of Aboriginal and...
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Collections Officer
Vor 3 Tagen
City of Melbourne, Österreich KBH Solutions VollzeitAre you ready to bring energy, drive, and fresh ideas to a fast‑moving collections environment? We’re on the lookout for a Collections / Customer Service Officer who thrives on challenge, enjoys problem‑solving, and wants to grow with a dynamic team in brand‑new CBD offices. Reporting to the Collections Manager, you’ll manage a ledger of accounts...
