Communications Officer

Join to apply for the Communications Officer role at NSW Department of Communities and Justice. Position Details Ongoing full-time position Haymarket Location – Five-minute walk from Central Station Clerk 5/6 salary: $99,938.00 - $110,271.00 + super + entitlements About Us Legal Aid NSW delivers accessible legal services across criminal, family and civil law. We provide advice, court representation, and family dispute resolution through 28 offices and phone-based support, helping people navigate the legal system with confidence and fairness. About The Role As a Communications Officer, you’ll be an essential part of our Communications Unit, helping us deliver clear, engaging, and timely information to support the work of Legal Aid NSW. This is a dynamic role where no two days are the same. Responsibilities Provide administrative and coordination support to keep projects and deadlines on track in a fast-paced environment. Manage the team’s shared inbox and content calendar, ensuring requests are prioritised and delivered on time. Liaise with internal stakeholders to gather contributions and maintain strong working relationships. Create, review, and publish content for newsletters, social media, digital platforms, and major publications. Assist in executing communications plans that promote the important work we do for the community. About You You are an organised and detail-oriented professional who thrives in a fast-paced environment. You have strong written communication skills and the ability to ensure content is accurate, clear, and consistent across multiple channels. You are confident using digital tools to manage calendars, inboxes, and publishing systems, and you work collaboratively with stakeholders to meet deadlines and deliver high‑quality outcomes. Your proactive approach and ability to prioritise competing tasks make you a reliable and valued member of any team. We are committed to diversity and inclusion We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard. We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. For application support (including accessing information or requiring the application in an alternate format) or recruitment adjustments please contact the Talent Acquisition Team at or . To learn more about Recruitment and Workplace Adjustments please visit Adjustments for individual needs | I Work for NSW. Other Benefits Of Working With Us You will have access to training, development and mentoring opportunities. We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life. Find out more at Working at Legal Aid NSW. Essential Requirements for this Role Be willing to do a Criminal Record Check Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies) Qualifications and/or experience in a relevant field, such as communications and content creation. Previous experience in writing and posting digital content on a range of platforms. How To Apply You must submit your application online. Applications received late or by email will not be accepted. Please make sure your application is complete, and that you have answered all questions before submitting. Your Application Must Include Your resume (no more than 5 pages) Cover letter (no more than 2 pages). In your cover letter, please address the following two (2) targeted questions: Describe a time when you had to liaise with stakeholders to coordinate deliverables. How did you ensure effective communication? How do you plan and prioritise tasks when working under tight timeframes? We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months. If you have questions about the role, you can reach out to Craig Cole, Talent Acquisition Business Partner at or . If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact Legal Aid NSW Aboriginal Services Branch to arrange a confidential conversation about any questions you may have. The Role Description sets out the responsibilities and Focus Capabilities of the role. The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. Applying for a role is a great NSW Government resource for helping you prepare your application. Closing Date: Sunday, the 7th of December 2025 at 11:59pm Seniority level Entry level Employment type Full‑time Job function Marketing, Public Relations, and Writing/Editing Industries Government Administration #J-18808-Ljbffr