Senior Consultant

We are Talogy. The talent management experts. We craft solutions that screen, select, develop, and engage talent worldwide. By uniting the leading psychologists, data scientists, developers, and HR consultants we bring the power of psychology and technology together so you can make the best data-driven people decisions. With more than 30 million assessments delivered each year in more than 50 languages, we help clients discover organizational brilliance.We walk our talk, and passion fuels what we do. We are technology nerds and people people, who are energized by innovation and collaboration — winning together as a team of 650+ colleagues by uniting the leading talent experts across the globe.Our mission is to help people meet their potential. In striving for this mission, we are daring, go the extra mile, take ownership, and expect a lot from each other. But most of all, we care deeply — about our customers, and about each other.At Talogy, we are

humble masters ,

flexible experts , and

human scientists .About the Role

The role of Senior Consultant adds significant value to Talogy’s Talent Management business, as this work is crucial to designing and delivering excellent client solutions, as well as leading account management and growth opportunities with clients and for taking on a leadership role within the Australian team. With a high degree of autonomy and flexibility, you will have close working relationships with the Sales and Client Experience teams.You are generally expected to work 08.30-17.00 (local time) from Monday to Friday, however we provide a high amount of flexibility and alternative working hours can be agreed with your manager. As flexibility is a two-way street, you will also agree to work outside typical office hours when working with others across time zones. We practice a hybrid working model so a mixture of working from home and the office is standard for this role. There will also an element of travel to and from client sites as well as additional interstate and international travel as needed.Who We Are Looking For?

This opportunity is ideal for a focused and proactive person who has begun their talent management consultancy journey either in another consultancy or in industry and is willing to develop their consulting skills in a variety of applied talent disciplines – assessment, development, or accredited training. If you are a creative thinker who thinks broadly around solutions to client talent challenges and can learn new skills and information quickly to apply those in a variety of situations, this role might just be the perfect fit for you. To thrive at Talogy you are also commercially minded, seek progression and embrace the prospect of being part of a growing organisation, where you can personally make a difference.Role Responsibilities

The following role responsibilities should be considered in light of the business plan, which has a strategic focus on people, growth, marketing, client projects and operational improvement.Service Delivery (Billable Work)

(40%)This role will be responsible for managing the delivery of transactional services, as well as managing the delivery of client services and projects. Responsibilities include (but are not limited to):Project management of psychometric assessment processes, i.e., client brief, candidate contact and support, arrangement of appointments, and administration of assessmentsPreparation of psychometric appraisal reports in line with Talogy standards and within pre-determined timeframesDelivery of feedback to clients on candidate psychometric resultsDelivery of feedback to candidates on psychometric assessment resultsDelivery of 360-degree surveys including participant contact, data management, and report generationDelivery of 360-degree survey feedback to participantsDelivery of exit surveys including candidate contact, data management, individual reports, and group analysis / reportingLead the design and project management of organisational surveys (and any other client surveys) including system design, respondent management and support, data analysis, and reportingDesign and deliver training workshops e.g., Psychometric accreditation courses, leadership, and employee development programsOther project support as requiredAccount Management

(20%)This role will support client enquiries, provide technical support, and will assist in the ongoing and proactive leadership of client relationships. Responsibilities include (but are not limited to):Expert user of the relevant Psychometric Assessment Systems (such as TalogyTech), including credit updates, upgrades, norm development, user notifications, raising technical issues via ‘support tickets’Be a key ‘Technical’ contact person for resolving psychometric system issuesAll client records, case notes and communication maintained to the highest level

as agreed in discussion and with feedback from your line manager

(on CRM, H drive, Timesheets, SharePoint, etc.)Be a key point of contact for client queries and proactive support in engaging with clients on a monthly basisManagement of client account plans and reviews including scheduling and presentation development (including client analysis)Business Development and Marketing

(25%)This role will also focus on the management of client enquiries and will support in the delivery of business development and marketing activities as required. Responsibilities include (but are not limited to):Initial client enquires managed, including a detailed ‘client brief’ and responded to with relevant product / service informationProactive identification and targeting of business development opportunities, including research, client calls and meetings/presentationsEffective communication and collaboration with Client Experience representativesDevelopment of client proposals and tenders and support the Sales team in doing the sameAttend, and at times present at relevant networking and corporate events (e.g., AHRI, APS, etc.)Support with the development of suitable marketing materials for client presentations, newsletters, case studies, project management of events, such as client presentations, conference presentations, webinarsSupport in other business development / marketing activities as requiredCorporate and Administrative Support (15%)This includes maintaining professional conduct within the organisation, undertaking general administrative duties as required, and ensuring current systems and processes are managed effectively, reviewed, and developed as required. Responsibilities include (but are not limited to):Records / Process ManagementManagement of client records to ensure up-to-date information is recorded on CRM and SharePointEnsure all invoices for each assignment are correct in the invoice tracker (or CRM) in a timely mannerTimesheet recording maintained to the highest level and submitted weekly for approvalEnsure compliance with all Company procedures relating to recording, maintenance and management of assignment and candidate details into databaseEnsure all candidate care and confidentiality processes are adhered toRemain aware at all times of policies regarding ethics and professional conductEnsure all relevant Test Administration and Privacy Documentation is current and aligned with relevant privacy legislation and guidelines established by the Australian Psychological Society (APS)Review, refine and develop systems and processes as requiredDevelopment of Terms of Engagement Agreements for new and/or existing clientsGeneral / Administrative DutiesProactively looks to support the team when not fully utilizedEnsure a professional standard of conduct is maintainedOffer a first-class level of service to all staff engaged in assignment activities to add value to their effortsActive participation in weekly internal meetings (i.e., approx. 2

– 3

hours per week) including the input of weekly activity notes to the weekly minutes documentCoordinate and contribute to informal and formal communication between consultants and clients (including operations, professional development, and formal internal meetings), candidates and other partiesMaintain awareness and knowledge of all current assignments as well as client names and contacts for all current assignments in progressRole Requirements

An experienced individual from the local industry or consulting sectorsQualifications in Psychology (or in a related subject at an equivalent Bachelor or master’s level)Working towards Registered Psychologist and/or Endorsed Organisational Psychologist statusWillingness to learn and apply Talogy’s core solutions and assessmentsPrevious experience in talent assessment, people development, or facilitation / accreditation trainingExperience in managing client assignmentsExperience in consulting on talent and assessment challenges, people development, or workshop facilitation and accreditation trainingTrack record in the design and delivery of best practice assessment servicesExperience of preparing or contributing to proposals and selling consultancy projects and servicesIt is desirable to have a well established local professional networkStrong Microsoft skills; Outlook, Word, Excel, and PowerPointQualifications

Education

Required

Bachelors or better in I/O Psychology or related field.

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