Business Support Officer

Permanent Full‑time Opportunity Join our team in Maitland and make a real impact Support our therapists and help our organisation thrive as a Business Support Officer. About Us For over 30 years, ConnectAbility Australia has been dedicated to enhancing the lives of people with disabilities by connecting them to meaningful communities, resources, and services. Founded by passionate community members in Newcastle in 1992, we’ve grown into a leading not‑for‑profit service provider throughout Newcastle, Lake Macquarie, Port Stephens, Maitland, Hunter Region, Upper Hunter and the Central Coast. In 2023, we proudly merged with Early Links, professionals in allied health and early intervention teaching who support over 1,400 children and youth. Together, we support almost 1,800 individuals of all ages, empowering them to achieve their goals and dreams. The Opportunity We are seeking a Business Support Officer to join our Maitland office on a permanent full‑time basis. We are looking for a reliable and motivated individual to provide critical support to our team of therapists as well as delivering administrative support to the wider organisation. The BSO will also facilitate client services to participants and their families. Key Responsibilities Providing administration support to therapists across the organisation. Managing the therapy schedule, including booking and cancelling appointments as required. Switchboard management and reception services. Administrative support including but not limited to data entry, mail duties, printing, filing and binding. Managing room and resource bookings. Assisting therapists in travel and accommodation bookings. Processing HICAPS and Medicare refunds. Prioritisation of tasks set by therapists, supervisors, and other stakeholders. Any ad hoc duties as required. About You Excellent written and verbal communication, consultation and negotiation skills. Proficient time management and organisational skills. Ability to work independently and as part of a team. Commitment to building and maintaining positive relationships with both internal and external stakeholders. Maintains a positive, respectful, and professional attitude at all times. Previous experience in a similar health related role preferred. Essential Requirements Qualifications and / or relevant experience in a related discipline. NDIS Worker Screening Check. Current Working with Children Check for paid employment. NDIS Worker Orientation Module completion certificate. Current Drivers Licence. Why Join Us? Meaningful work – Contribute to a not‑for‑profit organisation making a real difference in people’s lives. Career development – Access ongoing training and professional growth opportunities. Supportive culture – Work within a diverse, inclusive, and passionate team. Benefits – Salary packaging options, Employee Assistance Program, corporate health and fitness membership, health insurance discounts, and a focus on health and wellbeing. Apply Now Ready to Make an Impact? In this role, you will directly support therapists to deliver high‑quality services that make a real difference in the lives of our participants. If you’re excited about this opportunity, we’d love to hear from you Apply via Seek or through our website. ConnectAbility is an equal opportunity employer. We celebrate diversity and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse backgrounds. Interviews will be conducted on a rolling basis, so don’t wait—apply today #J-18808-Ljbffr