Business Support Officer

Apply for the Business Support Officer role at Bendigo Advertiser . This part‑time position is based in Adamstown, NSW, with the successful candidate working two days a week at our Adamstown office and additional hours as required. Company Overview Process Automation & Controls (PAC) specialises in developing and delivering innovative process automation and robotics solutions for the highly competitive production‑based industries. Established in 1998, PAC employs fourteen staff, offering reliable and personal service within the industry. Key Responsibilities Administrative & Financial Support Process day‑to‑day administrative tasks to support smooth business operations. Process accounts payable and receivable transactions, ensuring accuracy and timeliness. Assist with bank reconciliation and basic financial reporting. Support payroll and superannuation processing in line with company procedures. Support the analysis and monitoring of service costs, identifying areas for efficiency improvements. Assist with the processing of purchase orders (PO) as required. Take in stock deliveries, process receipting and maintain accurate inventory levels. HR and Internal Communication Update employee records and HR documentation, ensuring confidentiality and compliance. Coordinate staff training and professional development activities. Organise and document staff meetings, internal communications and engagement activities. Assist with the coordination of staff team‑building activities and outings. Business Operations Support Maintain open job lists, scheduling and workload planning for the wider team. Coordinate accommodation and travel arrangements for staff on out‑of‑area jobs. Support job management processes including tracking, closing jobs and maintaining accurate documentation. Identify opportunities to improve job scheduling, communication and reporting processes. Quality, Compliance and Governance Support the implementation and maintenance of the Quality Management System (ISO 9001). Prepare and distribute documentation relating to internal and external audits. Provide and prepare feedback relating to company policies, procedures and operational documentation. Coordinate the business vehicle fleet, including the management of petrol receipts, vehicle registration, servicing and up‑to‑date record keeping. Marketing & Customer Engagement Assist with social media content creation and scheduling across all platforms. Support the creation of website content updates and liaise with third‑party digital providers where necessary. Assist with promotional initiatives and community engagement activities. Office and Staff Support Maintain office resources and supplies including stationery and lunchroom items. Provide day‑to‑day administrative support to all staff as required. Support the Business Support Manager and wider Management team to maintain an efficient business workflow. Escalate issues, queries and operational matters to the BSM as needed. Qualifications Current driver’s licence. Previous experience in administrative/business support preferred. Highly organised with strong attention to detail. Excellent communication skills – both written and verbal. Comfortable working independently and as part of a team. Technically proficient with digital tools, including social media sites. Proactive, adaptable and solutions‑oriented. Ability to manage multiple tasks and meet deadlines. Professional and friendly approach in dealing with colleagues, customers and suppliers. Employee Benefits Super benefits paid on top of hourly rate. Leave loading paid when taking annual leave. Access to a health and wellbeing allowance, supporting participation in health and fitness activities, including gym memberships and sporting club fees. Access to employer‑paid training relevant to the operations of the business and successful career progression goals. Company devices such as a laptop may be provided for day‑to‑day work. Additional Details Seniority level: Entry level Employment type: Part‑time Job function: Other Industry: Newspaper Publishing #J-18808-Ljbffr