Senior Service Desk Analyst — ITIL

A prominent national archive is seeking a Senior Service Desk Analyst to enhance IT service delivery and support. The successful candidate will be responsible for maintaining business relationships and driving service improvement activities. Ideal applicants should possess knowledge of ITIL and Microsoft 365, and tertiary qualifications in IT are desirable....

A leading tech firm in Canberra is seeking a Service Desk Analyst to provide high-quality ICT support. You will be the primary contact for ICT issues, ensuring smooth operations and exceptional customer service. The role requires strong analytical skills, experience in service desk environments, and an understanding of ITIL frameworks. Join a dynamic team...

A government ICT services agency is seeking a Service Desk Analyst based in Canberra. The role supports staff with technical ICT problems and requires excellent communication skills, analytical abilities, and knowledge of various IT tools such as Microsoft SCCM and ITIL frameworks. The ideal candidate will ensure compliance with policies while providing...

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Senior Service Desk Analyst Job no: Work type: Full timeLocation: Canberra Who we are National Archives of Australia (National Archives) provides leadership in the best practice management of the official record of the Commonwealth and ensures that Australian Government information of enduring significance is secured, preserved and available to government...

Fujitsu Canberra, Australian Capital Territory, Australia Service Desk Analyst We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and...

Overview Join to apply for the Senior Service Desk Analyst role at National Archives of Australia . The National Archives provides leadership in the management of the official record of the Commonwealth and ensures Australian Government information of enduring significance is secured, preserved and available to government agencies, researchers and the...

TSPV - Service Desk Analyst 12-month contract + 12-month extension option Are you a self-motivated, customer-focused IT professional with a passion for resolving technical issues? We are seeking a Service Desk Analyst with a strong commitment to quality service delivery to support a dynamic and mission-critical environment. This is a TSPV-cleared, onsite...

A leading global technology firm is seeking a pro-active Level 1-2 Service Desk Analyst in Canberra to provide essential IT support in a dynamic government environment. You will work on resolving technical issues, supporting device builds, and ensuring high-quality customer service. Candidates must have extensive experience, knowledge of ITIL practices, and...

A global technology leader is seeking a Level 1–2 Service Desk Analyst in Canberra to provide essential IT support within a government environment. You will troubleshoot technical issues and deliver high-quality customer service, adhering to ITIL methodologies. The role requires 1-2 years of relevant experience, strong technical knowledge, and excellent...