Senior Service Desk Analyst — ITIL‑Driven Support Lead

A leading tech firm in Canberra is seeking a Service Desk Analyst to provide high-quality ICT support. You will be the primary contact for ICT issues, ensuring smooth operations and exceptional customer service. The role requires strong analytical skills, experience in service desk environments, and an understanding of ITIL frameworks. Join a dynamic team...

A cultural heritage organisation is seeking a Senior Service Desk Analyst to maintain effective communication with stakeholders and provide continuous service improvement. The role involves training service desk staff, resolving technical issues, and ensuring the smooth operation of IT services. Ideal candidates should have strong analytical skills and...

A government ICT services agency is seeking a Service Desk Analyst based in Canberra. The role supports staff with technical ICT problems and requires excellent communication skills, analytical abilities, and knowledge of various IT tools such as Microsoft SCCM and ITIL frameworks. The ideal candidate will ensure compliance with policies while providing...

A leading technology company in Canberra seeks an experienced Operating Support Manager to lead IT support services. You’ll oversee the Help Desk and contribute to service excellence while enhancing user experience. Candidates should have proven experience in Help Desk management and possess an ITIL v4 Foundation certification. The role offers significant...

Join Centorrino Technologies: Your Future in Tech Starts Here! At Centorrino Technologies (CT), we’re not just about technology; we’re about building a thriving community. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, boasting an incredible eNPS score of 68. We’re...

Fujitsu Canberra, Australian Capital Territory, Australia Service Desk Analyst We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and...

Senior Service Desk Analyst Job no: Work type: Full timeLocation: Canberra Who we are National Archives of Australia (National Archives) provides leadership in the best practice management of the official record of the Commonwealth and ensures that Australian Government information of enduring significance is secured, preserved and available to government...

Overview Join to apply for the Senior Service Desk Analyst role at National Archives of Australia . The National Archives provides leadership in the management of the official record of the Commonwealth and ensures Australian Government information of enduring significance is secured, preserved and available to government agencies, researchers and the...

About the Role Contractor Central is proud to partner with AUIT , a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer...

A global technology leader is seeking a Level 1–2 Service Desk Analyst in Canberra to provide essential IT support within a government environment. You will troubleshoot technical issues and deliver high-quality customer service, adhering to ITIL methodologies. The role requires 1-2 years of relevant experience, strong technical knowledge, and excellent...