Segment GTM Analyst

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us About The Role As a Segment GTM Analyst, you’ll play a critical role in shaping our go-to-market strategy by turning data into actionable insights. You’ll provide analytical and commercial support to the Segment GTM team—identifying growth opportunities, evaluating segment performance, and measuring the impact of acquisition and retention initiatives. Reporting to the Head of Segment GTM, you’ll enable GTM leads to make informed decisions on pricing, targeting, offer performance, and customer retention. This is a hybrid role (two days per week in the office) with occasional travel to customer and industry meetings. Responsibilities Commercial Analysis & Insights – Dive into customer, revenue, and margin data to uncover trends, risks, and growth opportunities across all segments. Performance Measurement – Track and evaluate GTM plays and campaigns, analysing ROI, conversion rates, and retention uplift to measure impact. Market & Competitor Insights – Deliver actionable insights on competitive positioning, offer performance, and market dynamics to inform strategic decisions. Business Case Development – Support the creation of robust commercial business cases for new growth initiatives and GTM plays. Qualifications & Skills 5+ years in commercial analysis, business performance, or similar roles. Background in telco, ICT, or subscription-based industries. Proven success supporting GTM or sales teams with commercial insights. Experience with churn, pricing, and customer lifecycle analytics is advantageous. Strong analytical & quantitative expertise – ability to interpret complex data and uncover meaningful trends. Advanced Excel & BI tools proficiency – skilled in leveraging data tools for reporting and analysis. Data storytelling – transform complex datasets into clear, actionable insights for decision-making. Financial acumen – strong understanding of key financial metrics and their impact on performance. Communication & presentation – confident in delivering insights to stakeholders in a clear, compelling way. Stakeholder management – ability to build relationships and influence across teams. Attention to detail – precision and accuracy in all aspects of analysis and reporting. Comfortable working in a fast-paced, data-driven environment. What We Offer Diverse and dynamic teams with a supportive and inclusive culture. Supportive career development plans with comprehensive ongoing training, support, and development opportunities. Flexible hours and a hybrid working environment. Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and more. Study assistance programs to excel your personal growth, learning and development. Health and wellness offerings, including access to wellbeing initiatives that support you financially, psychologically, and physically. About Us As Australia’s specialist fibre and network solutions provider, we own and operate 25,000 km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of building critical connections and enabling better possibilities. Equal Opportunity We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you have accessibility requirements, please let us know so we can make adjustments to support you throughout our recruitment process. #J-18808-Ljbffr