Customer Service Specialist
Vor 3 Tagen
Job Overview The role of the Customer Service Specialist is to provide prompt and accurate service and product information to meet the customer requirements. Job Responsibilities Manage customer phone and email enquires relating to price, delivery and product selection. Respond to customer technical enquiries identifying product solutions to meet different customer applications. Manage the assigned key accounts, provide regular order status updates, support logistics with preparing documentation for customs & exports. Preparation of customer quotations for products in line with company’s sale and pricing policies. Processing customer orders into Business ERP system thru to handover to stores or production. Review daily the backlog to achieve best performance of the business, supporting the sales manager in preparation of data for reporting and communications, including order entry accuracy, backlog and delivery concerns. Using this review and working with internal and external stakeholders to resolve thru to completion. Attend to all general customer queries, accountable for assigned key accounts queries to provide feedback and reschedule deliveries with the customer. Provide accurate information in a timely manner to stores and logistics to enable despatch to meet scheduled shipping dates. Process goods return advice and requests for credit and get approvals as required, inform customer of outcome. Attend regular meetings with internal stakeholders, be prepared to discuss processes and topics relating to CS function, raising any issues affecting the customer service function. Be part of or actively drive continuous improvement programmes that are aimed at achieving excellence in customer service. At all times act in the best interest of both internal and external stakeholders. Ensure adequate notice of absence is provided to allow coverage of the role. EH&S Wellbeing culture and promote awareness by all relevant company and regulatory requirements. Fully embrace and communicate H & S objectives of TE Connectivity. Demonstrate strong, collaborative and inclusive behaviours. Effectively role model a positive safety culture. Ensure EH&S is factored into all operational plans. Personal Development Responsible for your own professional and personal development to perform to the highest standard, attend courses/ seminars/ conferences that will contribute towards professional development. Complete company assigned training in a timely manner. General Duties Undertake other duties as required from time to time by the Sales Operations Manager. Maintain strict confidentiality. Supporting other functions from time to time as required, e.g. Stock take or cycle counting. Remain up to date with current policies and procedures and adhere to these. Job Requirements Secondary education level. High proficiency with Microsoft & MRP applications. Previous sales / customer service experience with strong business acumen. ERP system experience. Technical or trade background advantageous. The ability to adapt to different types of customers. Ability to organise self and manage multiple tasks. Strong relationship builder and communicate effectively with key stakeholders and customers. High attention to detail. Quality focused and achievement orientated. Seniority level Executive Employment type Full-time Job function Customer Service Industries Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr
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CUSTOMER SERVICE SPECIALIST II
vor 21 Stunden
Central Coast Council, Österreich TE Connectivity VollzeitCustomer Service Specialist II at TE Connectivity Location: Little Jilliby, New South Wales, Australia Job Overview The role of the Customer Service Specialist is to provide prompt and accurate service and product information to meet the customer requirements. Job Responsibilities Manage customer phone and email inquiries relating to price, delivery and...
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Key Accounts
vor 21 Stunden
Central Coast Council, Österreich TE Connectivity VollzeitA leading technology firm in Little Jilliby, New South Wales is seeking a Customer Service Specialist II. The role requires managing customer inquiries, responding to technical questions, and preparing product quotations. Ideal candidates will have prior customer service experience, proficiency with ERP systems, and strong communication skills. This position...
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Senior Customer Service
Vor 3 Tagen
Central Coast Council, Österreich TE Connectivity VollzeitA global technology company is seeking a Customer Service Specialist in New South Wales, Australia. This role focuses on providing accurate service and product information to customers while handling inquiries, managing key accounts, and supporting logistics. Candidates should possess strong communication skills, attention to detail, and proficiency in ERP...
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Customer Banking Specialist
Vor 5 Tagen
Central Coast Council, Österreich Commonwealth Bank VollzeitCustomer Banking Specialist - Wollongong Join to apply for the Customer Banking Specialist - Wollongong role at Commonwealth Bank 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster...
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Driver Tester
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitA government agency in New South Wales is seeking a Customer Service Representative-Driver Tester to provide exceptional service through driver license testing. The role requires an unrestricted driver licence and the ability to drive a manual vehicle. This part-time position offers a salary range of $84,734 - $89,050 pro-rata, with flexibility in operating...
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Customer Banking Specialist
Vor 5 Tagen
Central Coast Council, Österreich Commonwealth Bank VollzeitJoin to apply for the Customer Banking Specialist - Warrawong role at Commonwealth Bank Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster consisting of 17 hours per week: Monday 9.30am-2.30pm Thursday 9.30am-4pm Friday 9am-4pm Do work that matters As the public face of CommBank, the...
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Part-Time Customer Banking Specialist
Vor 5 Tagen
Central Coast Council, Österreich Commonwealth Bank VollzeitA leading financial institution in Warrawong seeks a Customer Banking Specialist to support customers' banking needs and provide exceptional service. You'll engage in detailed discussions regarding home loans, business banking, and financial advice. Candidates should possess strong communication skills and a customer-centric approach. This role involves both...
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Customer Care Specialist
vor 3 Wochen
Central Coast Council, Österreich ING VollzeitGet ready to jump into the New Year with a new career, Make 2026 the year of you and thrive in our Customer Care team! Our Customer Care Specialists help make us who we are as Australia’s most recommended bank, and we’re on the lookout for locals who care about customers as much as we do. Come "Do Your Thing" at ING. We’re transforming digitally to...
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Part-Time Customer Banking Specialist – Shellharbour
vor 2 Wochen
Central Coast Council, Österreich Commonwealth Bank VollzeitA leading financial services provider in Central Coast, New South Wales is seeking a Customer Banking Specialist for a part-time role. This position involves supporting customers with various banking needs and educating them on digital banking options. Ideal candidates will have customer service experience, excellent communication skills, and a desire to...
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Admin & Customer Service Trainee — Entry Level
vor 2 Wochen
Central Coast Council, Österreich Affordable Openings VollzeitA family-owned garage door specialist is offering an entry-level Administration/Customer Service Traineeship in Tuggerah. You'll provide essential office support, monitor emails, and assist with payments, all while receiving full training for a Certificate III in Business or Administration. Ideal for school leavers seeking to kickstart their careers in...
