CUSTOMER SERVICE SPECIALIST II
vor 24 Stunden
Customer Service Specialist II at TE Connectivity Location: Little Jilliby, New South Wales, Australia Job Overview The role of the Customer Service Specialist is to provide prompt and accurate service and product information to meet the customer requirements. Job Responsibilities Manage customer phone and email inquiries relating to price, delivery and product selection. Respond to customer technical inquiries identifying product solutions to meet different customer applications. Manage the assigned key accounts, provide regular order status updates, support logistics with preparing documentation for customs and exports. Prepare customer quotations for products in line with company’s sale and pricing policies. Process customer orders into the Business ERP system through to handover to stores or production. Review daily backlog to achieve best performance of the business, support sales manager in preparation of data for reporting and communications, including order entry accuracy, backlog and delivery concerns; work with internal and external stakeholders to resolve issues through completion. Attend to all general customer queries, be accountable for assigned key accounts queries to provide feedback and reschedule deliveries with the customer. Provide accurate information in a timely manner to stores and logistics to enable dispatch to meet scheduled shipping dates. Process goods return advice and requests for credit and obtain approvals as required, inform customer of outcome. Attend regular meetings with internal stakeholders, be prepared to discuss processes and topics relating to the customer service function, raising any issues affecting the customer service function. Be part of or actively drive continuous improvement programmes aimed at achieving excellence in customer service. Act in the best interest of both internal and external stakeholders at all times. Ensure adequate notice of absence is provided to allow coverage of the role. Health, Safety & Environment (EH&S) Promote a wellbeing culture and raise awareness of all relevant company and regulatory requirements. Fully embrace and communicate H&S objectives of TE Connectivity. Demonstrate strong, collaborative and inclusive behaviours. Effectively role model a positive safety culture. Ensure EH&S is factored into all operational plans. Personal Development Take responsibility for your own professional and personal development to perform to the highest standard, attend courses, seminars and conferences that contribute towards professional development, and complete company‑assigned training in a timely manner. General Duties Undertake other duties as required from time to time by the Sales Operations Manager. Maintain strict confidentiality. Support other functions from time to time as required, e.g., stock take or cycle counting. Remain up to date with current policies and procedures and adhere to these. Job Requirements Secondary education level. High proficiency with Microsoft and MRP applications. Previous sales or customer service experience with strong business acumen. ERP system experience. Technical or trade background advantageous. Ability to adapt to different types of customers. Ability to organise self and manage multiple tasks. Strong relationship building and effective communication with key stakeholders and customers. High attention to detail. Quality focused and achievement orientated. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork #J-18808-Ljbffr
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Key Accounts
vor 24 Stunden
Central Coast Council, Österreich TE Connectivity VollzeitA leading technology firm in Little Jilliby, New South Wales is seeking a Customer Service Specialist II. The role requires managing customer inquiries, responding to technical questions, and preparing product quotations. Ideal candidates will have prior customer service experience, proficiency with ERP systems, and strong communication skills. This position...
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CUSTOMER SERVICE SPECIALIST II
vor 24 Stunden
Council of the City of Sydney, Österreich TE Connectivity VollzeitCUSTOMER SERVICE SPECIALIST II Posting Start Date: 11/24/25 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview The role of the Customer Service Specialist is to provide prompt and accurate service and product information to...
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Customer Service Specialist
Vor 3 Tagen
Central Coast Council, Österreich TE Connectivity VollzeitJob Overview The role of the Customer Service Specialist is to provide prompt and accurate service and product information to meet the customer requirements. Job Responsibilities Manage customer phone and email enquires relating to price, delivery and product selection. Respond to customer technical enquiries identifying product solutions to meet different...
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Senior Customer Service
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Central Coast Council, Österreich TE Connectivity VollzeitA global technology company is seeking a Customer Service Specialist in New South Wales, Australia. This role focuses on providing accurate service and product information to customers while handling inquiries, managing key accounts, and supporting logistics. Candidates should possess strong communication skills, attention to detail, and proficiency in ERP...
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Senior Customer Service
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Council of the City of Sydney, Österreich TE Connectivity VollzeitA global technology leader is seeking a Customer Service Specialist II in Sydney. The role focuses on managing customer inquiries, processing orders, and ensuring quality service delivery. Ideal candidates will possess strong communication skills, a secondary education, and experience in customer service. You will work collaboratively within a dynamic...
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GRC Advisory Specialist II — Client Enablement
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Customer Banking Specialist
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Central Coast Council, Österreich Commonwealth Bank VollzeitCustomer Banking Specialist - Wollongong Join to apply for the Customer Banking Specialist - Wollongong role at Commonwealth Bank 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster...
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Central Coast Council, Österreich Commonwealth Bank VollzeitA leading financial institution in Warrawong seeks a Customer Banking Specialist to support customers' banking needs and provide exceptional service. You'll engage in detailed discussions regarding home loans, business banking, and financial advice. Candidates should possess strong communication skills and a customer-centric approach. This role involves both...
