Retirement Village Manager

BaptistCare Griffith, Australian Capital Territory, Australia Retirement Village Manager BaptistCare is looking for a Retirement Village Manager to lead a vibrant community at Yarra Rossa in Red Hill. About the Role As the Retirement Village Manager at Yarra Rossa in Red Hill, you’ll be the driving force behind a vibrant, welcoming community where residents truly feel at home. You’ll lead a dedicated team, ensuring the highest standards of accommodation and support, while building strong, positive relationships with residents. Your days will be filled with variety— from overseeing resident selection and orientation, responding promptly to resident needs, and managing budgets, to organising engaging social activities and ensuring the village runs smoothly and safely. You’ll champion compliance, property maintenance, and community spirit, making Yarra Rossa a wonderful place to live. Responsibilities Lead and manage a dedicated team to provide high‑quality accommodation and support to residents. Oversee resident selection, orientation, and ongoing care needs. Respond promptly to resident needs and on‑site emergencies. Manage budgets, property and tenancy, and staff development. Organise engaging social activities and promote community spirit. Ensure compliance with health and safety, and maintain property standards. Why Join Us? At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax‑free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work‑life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning. About You To be considered, you will have: Advanced Diploma or degree (or equivalent) with at least five years of professional experience. Background in retirement living, hospitality, customer service, or community services. Excellent relationship‑building and customer‑service skills. Strong conflict resolution, time‑management, and people‑management abilities. Demonstrated experience in property and tenancy management, budgeting, and staff development. High‑level computer skills and ability to respond to on‑site emergencies. Understanding of the needs of seniors and commitment to social inclusion. Current driver’s license and valid first‑aid certificate (or willingness to obtain). Genuine alignment with BaptistCare’s mission and values. About Us We are proud to be part of the merged care organisation known nationally as BaptistCare. As a purpose‑driven, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptist Care VIC, TAS, SA and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. BaptistCare – Transforming lives by expressing the love of Christ. Legal & Background Checks Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre‑employment medical. Application Process Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice. Recruitment agencies: This position is managed directly by our internal Talent Acquisition team. Please refrain from contacting employees directly or submitting unsolicited CVs. #J-18808-Ljbffr