Customer Service Agent
vor 3 Wochen
Apply now for the Customer Service Agent role at Probe CX . Job Description At Probe CX, expect to think differently, challenge the norm and find your purpose. About the Role As a Customer Service Agent, you will handle inbound and occasional outbound calls to banking customers, providing a wide range of account‑related assistance. Your responsibilities include educating customers on their rights, proactively identifying priority issues, and delivering an exceptional customer experience. Handle inbound and occasional outbound calls to banking customers Assist with account‑related issues, including stopping and reissuing lost or stolen cards Process and resolve disputes for unauthorized transactions Manage everyday banking enquiries such as payment arrangements, account updates, statement requests and PIN changes Escalate priority issues, accurately document interactions, and maintain a positive customer experience Educate customers on their rights and proactively identify and address priority concerns Key Details Total of 7 days onsite training; 1 day in office per month thereafter Multiple part‑time positions available Roster: 10:00 am to 8:00 pm Monday and Friday; 8:00 am to 1:30 pm Saturday Fixed‑term 6‑month contract with potential for extension Equipment is provided (stable, hard‑wired Internet connection required) Highly accessible office near Flagstaff station Main Activities Inbound and some outbound calls Escalate or resolve complaints General inquiries Stopping and reissuing lost and stolen cards Lodge a dispute if any unauthorized transaction Document all customer interactions according to SOPs What’s in it for you? Enjoy financial & non‑financial incentives Career growth opportunities with internal pathways Health & well‑being resources, wellness program, 24/7 personal safety and support service Employee discount program with savings on technology, phone, fuel, groceries, fashion, restaurants, entertainment Employee referral program with bonus for successful hires About Probe CX Probe CX is a global business with 17,000 team members. We combine human expertise with technology to deliver exceptional results. We are a digitally‑enabled, data‑driven, people‑purpose‑led company delivering a human touch to every interaction. How to Apply? Click on ‘Apply Now’. If you need adjustments for accessibility throughout our recruitment process, let us know. We’re happy to accommodate. Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self All communication in the initial stages will be via email, so please keep an eye on your inbox, including your junk and spam folders. #J-18808-Ljbffr
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Customer Service Agent
Vor 6 Tagen
Council of the City of Sydney, Österreich Boral VollzeitOverview Join to apply for the Customer Service Agent role at Boral . We’re looking for a Customer Solutions Agent to support our customers with orders and general enquiries. You’ll work Monday to Friday (9am–5pm) , with the opportunity for Saturday overtime on rotation . What You’ll Be Doing Receive and process customer orders quickly and accurately...
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Customer Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich Boral Limited VollzeitYour Next Opportunity Are you reliable, driven, and customer-focused? We want YOU to join our Customer Service team based in our Concrete Contact Centre at North Ryde on a Permanent Full-Time basis! We’re looking for a Customer Solutions Agent to support our customers with orders and general enquiries. You’ll work Monday to Friday (9am–5pm) , with the...
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Customer Service Agent
vor 2 Wochen
Council of the City of Ryde, Österreich Boral VollzeitAre you reliable, driven, and customer-focused? We want YOU to join our Customer Service team based in our Concrete Contact Centre at North Ryde on a Permanent Full-Time basis! We’re looking for a Customer Solutions Agent to support our customers with orders and general enquiries. You’ll work Monday to Friday (9am–5pm) , with the opportunity for...
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Customer Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich NEXTDC VollzeitCustomer Service Agent At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world-class, next-generation data centres, using cutting-edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company,...
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Customer Service Agent — In-Office Holiday Support
vor 3 Wochen
City of Melbourne, Österreich Global Retail Brands Australia VollzeitA leading homewares retailer in Melbourne is looking for enthusiastic Customer Service Agents to support the team during the Christmas period. In this full-time role, you will handle customer inquiries via phone, email, and chat, ensuring high customer satisfaction. Applicants should have prior customer service experience and strong communication skills....
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Casual Customer Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich ExecuJet VollzeitLuxaviation delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open and engaging relationships with passionate colleagues. We are currently seekingCasual Customer Service Agents to join our...
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Permanent Customer Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich ExecuJet VollzeitLuxaviation delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open and engaging relationships with passionate colleagues. We are currently seeking a Permanent Customer Service Agent to join our...
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Customer Service Agent
vor 1 Woche
Council of the City of Sydney, Österreich PERGOLUX VollzeitCustomer Service Agent PERGOLUX is a rapidly growing e‑commerce company specialising in home and garden products, particularly pergolas . Founded in Norway, we operate in more than 15 countries across Europe, Australia, North America and South America. We are looking for a passionate, customer‑focused professional to join our high‑performance team....
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Rental Operations
vor 2 Wochen
City of Melbourne, Österreich Avis Budget Group VollzeitA leading car rental service provider in the Melbourne Westmeadows area seeks a Rental Operations Agent. This role combines face-to-face customer interactions with operational responsibilities, including vehicle inspections and cleaning. The candidate should have strong customer service skills and a valid driver's license. Prior experience in retail or...
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Rental Operations Agent
vor 3 Wochen
City of Melbourne, Österreich Avis Budget Group VollzeitRental Operations Agent / Customer Service role Join to apply for the Rental Operations Agent / Customer Service role at Avis Budget Group . Working for our Apex Car Rentals brand based at the Westmeadows , this role offers the best of both worlds – face‑to‑face customer service interaction and back‑of‑house responsibilities. About The Role A...
