Intake Caseworker

Introduction Wandiyali is an Aboriginal Community Controlled Organisation established in Newcastle in 1997. We are the largest accredited Aboriginal provider of PSP OOHC within Newcastle Lake Macquarie Hunter Region and Port Stephens. Wandiyali also has a number of Preservation Programs and support services that work closely with children young people and families. Wandiyali strives to employ support and develop therapeutic skills of Aboriginal people who have a passion for working in this sector. Wandiyali puts people first recognising the link between positive client outcomes and a positive workplace culture which includes an emphasis on wellbeing and a true work life balance. Wandiyali promotes a collaborative workplace recognising the value strengths and contribution of all employees. Description The Opportunity The Intake Caseworker plays a key role within Wandiyali as they are the first point of contact for vulnerable clients seeking support. The Intake Caseworker will work alongside clients to assess their needs providing brief interventions to mitigate safety and risk issues and will oversee and coordinate referrals internally and externally. The Intake Caseworker has strong knowledge of community resources and programs maintaining relationships with community partners and stakeholders to ensure effective coordination of support and services. The Intake Caseworker will oversee the intake of enquiries and assessment of referrals for the program and the suite of Wandiyali Preservation programs. The Benefits 5 weeks of annual leave Monthly professional supervision Ongoing training and opportunities for career advancement. Salary Sacrifice packaging of up to $15900 each FBT year Meal and Entertainment Salary Sacrifice of up to $2650 each FBT year Employee Benefits programs providing discounts on a large variety of consumer services and products. How to Apply Please note a current WWCC National Police Check (completed in the last 12 months) First Aid certificate including CPR and a current Drivers License (P1 or above) is required prior to the successful applicants start date. For this position please attach : A current resume A cover letter introducing yourself and an overview of your experience working with vulnerable children and families in the context of Child Protection or the Community Services Sector. Closing date : 5.00 pm Thursday 23rd of October 2025. Please note that applications may close earlier than the stated date if a suitable applicant is found. Skills And Experiences Essential criteria; A commitment to the Vision Mission and Values of our Organisation This position is open only to female as being female is a genuine occupational requirement for the role to ensure Culturally safe and appropriate service delivery to women and children experiencing domestic and family violence Section 31 of the Anti-Discrimination Act 1977 (NSW) Aboriginal or / and Torres Strait Islander OR is Culturally confident and able to demonstrate their knowledge and experience working with Aboriginal and Torres Strait Islander people in the community Tertiary qualifications in Social Work Community Services Psychology or a related field or equivalent demonstrated experience working in the Domestic and Family Violence sector Strong knowledge and skills understanding the complexities and correlates of Domestic and Family Violence and experience engaging with families with a range of vulnerabilities and complex needs which includes the person using violence Strong knowledge and skills understanding the complexities and correlates of Child Protection and Family Preservation Demonstrated knowledge and skills in Assessment and Case Coordination including implementing effective safety planning ensuring all family members receive trauma informed and Culturally safe integrated and coordinated quality support Demonstrates qualities of strong communication including conflict resolution and the capacity to build effective interagency relationships Sound organisational and time-management skills to balance crisis response with ongoing case management. Intermediate level of computer skills and experience using databases. Key Skills Engineering Maintenance, Accounts Management, General Services, Billing, Electronics Engineering, Cleaning Services Employment Type Full-Time Experience years Vacancy 1 #J-18808-Ljbffr