Shop Supervisor

Join to apply for the Shop Supervisor role at UnitingCare Queensland . Location: GympieEmployment Term: Permanent Part Time (24 hours per week)Remuneration: $28.11 p/hr + Super + NFP Salary Packaging + commission program for high performers Retail Supervisor | Footprints Applications will be reviewed as they are received, and the role may close early if the right applicant is found. Make a meaningful difference with Footprints Footprints Thrift Shops directly supports UnitingCare in funding a range of impactful programs, providing care and dignity to older Australians, people living with disability or mental illness, and individuals experiencing or at risk of homelessness. As a Retail Supervisor you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Footprints Thrift Shops. Your part in our Footprints team Demonstrate a passion for Footprints and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved Work with staff and volunteers to review and monitor pricing, visual merchandising, promotional events and selling techniques to ensure that profitability is maintained and improved Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries Identify issues and opportunities based on selling and customer feedback Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance What Makes a Difference For Us Be passionate about Footprints and be able to articulate its purpose Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people Ability to deliver a high level of customer service and exceed customer expectations Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control Create a values driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteers Communicate promotional event information to maximise results Identify issues and opportunities based on trends and customer feedback Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives Strong problem solving and influencing skills Ability to use a retail business systems, POS and Microsoft Office What makes a difference for you? NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained Staff Discounts: Participation in our team member purchasing program A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities to challenge yourself, grow and make a meaningful difference Flexible work arrangements to support work-life balance A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others We’d love you to be part of our UnitingCare family Child safe, Child friendly: We are committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect, and appropriately and immediately address child abuse and neglect if it does occur. Diversity & Inclusion: We are committed to providing equal opportunities to all employees regardless of sex, race, culture, sexual orientation, disability or gender identity, and strongly encourage Aboriginal and Torres Strait Islander applicants. Safe workplace: We work hard to make our services welcoming and safe for every person, keeping children, young people and the elderly safe from harm across all services and workplaces. #J-18808-Ljbffr