Digital Communication Officer

About the opportunity The University Student Communications team is looking for a detail oriented innovative person to join their Hobart or Launceston office as a Digital Communications Officer. The University Student Communications team is the primary producer, publisher and coordinator of all digital one-to-many communications and information for continuing students on behalf of the institution. As our new Digital Communication Officer you will deliver accurate, engaging and timely information on the University’s digital communication platforms including Student Portal, UTAS App, UTASLife AskUs, and via communication channels for current students with two major objectives to help develop informed students and to help build a student community. This parental leave backfill position is the perfect opportunity to develop your writing and communications skills and get first hand experience in a wide range of communication platforms and systems. If you’re a recent graduate or someone with strong work experience who is interested in supporting a great student experience and continuous improvement this role is for you. What you’ll do Create and edit high quality content on the UTAS student communications platforms ensuring consistent and engaging messaging that is appropriate to the student cohort. Ensure digital student communications and content across all platforms is routinely updated and audited to ensure accuracy and relevance. Regularly review and analyse student engagement levels with digital content and its impact and prepare reports to inform priorities and continuous improvement. Coordinate communications via various methods including push notifications, news articles, posting email and other engagement methods to deliver a rich distinctive and enhanced student experience. Identify problems and opportunities and escalate them appropriately to optimise timely and effective communications to students. What we’re looking for Completion of a degree in a related field such as media journalism or marketing and relevant experience in development and production of digital content and communications. Excellent written and visual communication skills including web and graphic design, copywriting, creation of digital assets, editing, layout of digital content, email publication and automation. Experience in analysing users engagement with digital content and continually improving digital communications reach and engagement to meet best practice. Excellent interpersonal skills and the ability to contribute to a people/student focused culture; and collaborate with a wide range of stakeholders to deliver team goals. Demonstrated ability to plan and prioritise workflow and tasks in a dynamic work environment to meet tight deadlines while remaining calm and focused and deliver high quality outcomes using initiative, judgement and innovation. An understanding of student management systems for cohort/audience segmentation and strong skills in the use of contemporary software applications including content management systems, web/app management tools and software such as Student Portal, UTAS App and Eloqua. Salary details Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $105,665 comprising base salary within the range of $80,869 to $90,312 plus 17% superannuation. How to Apply To apply online please provide your CV and 1-2 page cover letter outlining your interest in the role, skills, capabilities and experience. You do not need to separately address the success profile criteria. For further information about this position please contact Skye Botham Barnes, Senior Digital Communication Officer. Please visit our guide to applying and details on the recruitment process. For current UTAS staff submitting your application you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application. Please refer to the attached Position Description for full details. Applications close Sunday 19 October :55pm The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present. As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process. To be eligible for this position you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role. #J-18808-Ljbffr