Network Operations Engineer

Overview Join to apply for the Network Operations Engineer (L3) role at NTT DATA, Inc. NTT DATA is looking for a Level 3 Network Operations Engineer to support a key project in Federal Government. This role will work within the NTT DATA Network Operations Centre (NOC) and collaborate with our Client to offer crucial managed services in support of nationally important networking and monitoring systems. This partnership aligns with our customer’s mission of providing safe, secure, efficient, and environmentally responsible services. The role plays an important part in the administration and support of the infrastructure, ensuring the highest standards of security, safety and reliability. The Network Operations Engineer will be responsible for managing WAN, LAN and Data Centre Networking, Wireless Networks, Load Balancers, Firewalls, Corporate Telephony and Network Management Platforms and Applications. What You’ll Be Doing Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve incidents/requests in a timely manner within the agreed SLA. Provide timely and consistent updates of tickets with resolution tasks performed. Proactively identify, investigate and analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution. Plan, coordinate and implement complex system changes within client-specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client’s day-to-day operations. Monitor performance levels and capacity of supported devices and networks and assist in capacity planning and management. Test new software versions and patches for release suitability and problem resolution. Maintain detailed, accurate technical documentation and operational procedures for supported solutions. Operate within Security and Compliance frameworks. Support facility and access management for the NOC Operations Centre and associated data centres. Obtain and maintain all role-specific internal certifications required to perform the duties of the position effectively. Your Experience And Qualifications You must be an Australian Citizen and hold an AGSVA Baseline clearance. An AGSVA NV1 clearance or higher will be well regarded. A Diploma or Degree in Information Technology or equivalent. Core Technologies Routing and Switching: Cisco N540-ACC-SYS (WAN Edge), Cisco Nexus Switches, Cisco Nexus Dashboard Fabric Controller (NDFC) Firewalls: F5 InterVRF Firewall Administration Out-of-Band Management: MOXA Controllers, Cisco Catalyst C9300 Power Management Systems: CyberPower Power Management (Advanced Power Distribution, UPS Systems) Specialisations Network Automation & Optimisation: Cisco SR-PCE (Segment Routing Path Computation Element), Cisco Crosswork Network Controller Data Centre Networking: Cisco Nexus Switching, NDFC Automation & Assurance WAN Edge Architecture: Cisco N540 Series Network Segmentation & Security: F5 InterVRF, BGP Communities Carrier-Grade Routing: Segment Routing, EVPN/MP-BGP, PCE/Route Reflectors Topology Design: AS-Loop Free Topology, Backbone Carrier Topology Desirable Cisco DNAC, Identity Services Engine (ISE), Stealthwatch Enterprise, Cisco Umbrella Web Proxy Wireless Networking: Cisco Wireless LAN Controllers, Outdoor Wireless Solutions Industrial Networking: Cisco Industrial Ethernet Switches SD-WAN Technologies: Cisco vManage, vAnalytics, vBond, vSmart Controllers, ISR & WAN Edge Routers Network Monitoring & Analytics: LogicMonitor, Cisco vAnalytics, Stealthwatch Some Of Our Benefits Flexible and hybrid working Leave options that allow you to contribute to your community, study, or just take time to recharge A parental leave policy that supports parents and carers Income protection insurance A comprehensive wellbeing program and associated benefits Workplace type: Hybrid Working About NTT DATA NTT DATA is a Global Top Employer with diverse experts in more than 50 countries. We are committed to helping clients innovate, optimize and transform for long-term success. We invest in R&D to help organizations move confidently and sustainably into the digital future. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Third party fraudulently posing as NTT DATA recruiters. NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process. Please remain vigilant of third parties who may impersonate NTT DATA recruiters. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. #J-18808-Ljbffr