Guest Service Agent
Vor 5 Tagen
Guest Service Agent – Overnights Casual $33.38/hr Mon–Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate) Sea World Resort, Main Beach Gold Coast Working Hours: 10:30 pm – 6:30 am Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks. Imagine a workplace where adventure meets opportunity—where you’re not just part of the team but part of the fun At Australia’s only Theme Park Resort, Sea World Resort, we offer more than a job; we offer experiences you won’t find anywhere else. From unlimited free entry to thrilling parks to special team events and insider discounts, a career with us means daily excitement and unique perks that will keep you smiling. Unbeatable Perks Unlimited Free Access to our incredible theme parks Complimentary Passes for friends and family to join in on the fun. Food & Retail Discounts on everything from dining to exclusive animal encounters. Village Employee Benefits App featuring discounts at over 65 top retailers. Exclusive Team Events and recognition awards that celebrate you. Reward Incentives with amazing prizes up for grabs. On-Site Wellbeing Team and 24/7 EAP support for a healthy work-life balance. Professional Development Opportunities with training designed to grow your skills and career The Role Become the face of our resort As a Front Office Superstar, you’ll make every guest feel like a VIP from check‑in to check‑out. From handling reservations to resolving queries, no two nights are the same, and each one brings new opportunities to shine. This position is an overnight role, working 10:30 pm – 6:30 am mostly. What Your Night Looks Like Warm Welcomes: Meet, greet, and leave lasting impressions with our guests. Effortless Check‑Ins and Check‑Outs: A friendly approach that makes guests feel right at home. Going the Extra Mile: Assisting guests with luggage, providing information, and ensuring every question is answered. Stay Organized: Prepare daily reports and manage arrivals so things run smoothly. Financial Savvy: Manage cash handling and reconcile accounts with precision. Night Audit Responsibilities Complete Daily Night Audit Procedures: Accurately balance and roll the resort’s daily financial transactions. Process End‑of‑Day Reconciliations: Verify room charges, payments, revenue postings, and adjustments. Prepare and Distribute Night Audit Reports: Generate financial, operational, and occupancy reports for management. Monitor Property Systems Overnight: Ensure Opera PMS, POS, and related systems are functioning smoothly. Perform Overnight Operational Checks: Conduct security walk‑throughs, verify facility locks, and ensure guest areas remain safe. Assist with Late Arrivals and Early Departures: Provide seamless service during off‑peak hours. Handle Overnight Enquiries: Respond to guest requests, phone calls, and urgent issues with professionalism. Bring Your Skills People‑Centered: You’re a natural at connecting with people and creating memorable experiences. Calm Under Pressure: Thrive in a fast‑paced environment where teamwork is essential. Passion for Service: Driven by excellence and a genuine desire to make guests smile. Flexible Schedule: Ready to work weekends, evenings, and overnight shifts as needed. Bonus Points: Familiarity with Opera Property Management System and experience with night audit functions If you’re ready for an exciting, rewarding role in a one‑of‑a‑kind environment, come join us and bring the magic to every guest #J-18808-Ljbffr
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Guest Service Agent
vor 2 Wochen
Gold Coast City, Österreich Village Roadshow VollzeitGuest Service Agent – Sea World Resort, Main Beach Gold Coast Join the front line of entertainment as a Guest Service Agent at Sea World Resort. Be the first impression for our guests, handling check‑ins, reservations, and daily inquiries in a vibrant, family‑friendly environment. Casual & Part Time Opportunities Available Unbeatable Perks Unlimited...
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Guest Service Agent
vor 20 Stunden
Gold Coast City, Österreich Avani VollzeitJob Description Avani Broadbeach Residences are looking for an experienced casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay,...
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Guest Service Agent
Vor 7 Tagen
Gold Coast City, Österreich Minor Hotels VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
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Guest Service Agent
vor 3 Wochen
Gold Coast City, Österreich Mondrian VollzeitMondrian Gold Coast is on the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal...
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Guest Service Agent
Vor 5 Tagen
Gold Coast City, Österreich Avani Hotels and Resorts VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
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Guest Service Agent
vor 3 Wochen
Gold Coast City, Österreich Mantra Group VollzeitMantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two and three bedroom apartments for guests to experience. A stone-throw away from Pacific Fair Shopping Centre where you can shop till you drop...
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Guest Service Agent – Broadbeach
vor 2 Wochen
Gold Coast City, Österreich Meriton Group Vollzeit$65,955.50 per year +super + 17.5% leave loading We have an opportunity to join our wonderful Broadbeach hotel in the role of Guest Service Agent. About the Role As a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You...
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Guest Service Agent
Vor 3 Tagen
Gold Coast City, Österreich Oaks Hotels, Resorts & Suites VollzeitMinor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe,...
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Guest Service Agent
Vor 3 Tagen
Gold Coast City, Österreich Minor International VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
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Guest Service Agent
vor 2 Wochen
Gold Coast City, Österreich Village Roadshow Ltd VollzeitApply now Job no: Work type: Casual / Temp Guest Service Agent Casual & Part Time Opportunities Available – Sea World Resort, Main Beach Gold Coast Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian...
