Assistant Store Manager

Zamel’s Jewellers is currently looking for a passionate and dedicated Store Manager to join our team. This is a fantastic opportunity to join a prestigious national brand and contribute to its ongoing success, growth, and legacy. If you are someone who thrives in a fast-paced environment and has a flair for leadership, this could be the perfect role for you About Zamels: Zamel's Jewellers is a prestigious name in the world of fine jewellery, renowned for its exquisite craftsmanship and timeless designs. Established in the 1950s, Zamel's continues to be a trusted choice for those seeking exceptional jewellery that celebrates life’s most cherished moments. About the role: Zamel’s is currently seeking an enthusiastic and experienced Store Manager to oversee the daily operations of the store. The ideal candidate will have a deep appreciation for fine jewellery, exceptional leadership skills, and a strong background in retail management. This role involves managing store staff, driving sales, ensuring excellent customer service, and maintaining the store’s high standards. Lead by Example You will inspire and develop a team that upholds Zamels core values of quality, craftsmanship, and customer service. Your leadership will empower team members to deliver exceptional customer service and achieve set targets. Store Operations & Performance You will be responsible for ensuring that all aspects of store operations run smoothly, from inventory management to maintaining the store's visual merchandising standards. Additionally, you will be tasked with managing the day‑to‑day running of the store while adhering to the company's policies and procedures. Customer Service Excellence You will be expected to foster an environment where customer satisfaction is paramount, going above and beyond to meet the needs of each customer. Your ability to engage with high‑end clientele and provide tailored advice will be essential in creating a memorable shopping experience. Sales Management You will track sales performance and KPIs, using this data to coach and motivate your team, address performance gaps, and set goals to drive store success. Your ability to identify trends and implement strategies for improvement will be key to achieving store targets. Recruitment & Training You will play a key role in recruiting top talent for your store, as well as training, mentoring, and developing your team to ensure they have the skills and knowledge to excel in their roles. Building a high‑performing team will be a priority for you. About you: Previous Experience You will have previous experience as a Store Manager in the retail industry, with a proven track record of success in leading teams, driving sales, and delivering excellent customer service. Leadership You should possess strong leadership skills with the ability to manage, motivate, and inspire a team. The ability to recruit, train, and develop staff will be a major part of your role. Your leadership should create an environment where the team is focused, committed, and aligned with the company’s values. Exceptional Service You must have a passion for delivering exceptional customer service and creating a memorable experience for every client. Immaculate personal presentation is essential in line with the luxury nature of the brand. Multi-tasking & Organization In this fast-paced environment, you will need to juggle multiple tasks while remaining focused and organized. The ability to prioritise effectively is essential for managing the store efficiently. Attention to Detail Your keen eye for detail will be crucial in maintaining the store’s high standards, ensuring inventory is well-managed, and ensuring the store’s visual presentation reflects the luxury nature of the brand. Sales Analysis & Performance Tracking You will regularly analyse sales data and KPIs, tracking store performance and identifying opportunities for improvement. You will use these insights to implement strategies that drive success. Jewellery Experience While previous experience in jewellery is desirable, it is not essential. However, a passion for luxury products and an eagerness to learn about the industry will serve you well. In return, Zamel’s can offer you: Competitive Bonus and Commission Structure : Enjoy the benefits of a performance-based bonus and commission structure that rewards your hard work and the success of the store. Exciting Incentives : We offer incentives that recognise outstanding achievements and keep you motivated to today to take the next step in your career #J-18808-Ljbffr