Carer Hub Navigator

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. Build a rewarding career with an organisation that truly puts people first SCHADS 4B ($44.58-$47.97 ph) + super + salary packaging benefits Part time (22.5 pw) opportunity based in Nambour QLD Looking for someone who is available to work between the hours of 10am and 2:30PM and occasionally outside of these hours by arrangement. About The Opportunity Are you a passionate and community‑minded individual who thrives on connecting with others and making a real difference? Do you have a deep understanding of your local community and a knack for helping people navigate support services? If so, we’re looking for a Carer Hub Navigator – who will be the welcoming face and guiding hand for carers in our new Carer Hubs. This is an exciting new role designed to integrate community development and community engagement approaches to raise awareness and enhance accessibility to Carer Gateway services through in our Carer Gateway Hub. The Carer Services Navigator role is based in the Nambour region, providing consistent presence and reliable support to carers however adopts a ‘no wrong door’ approach. Working in collaboration with a team, you will actively build strong, sustainable relationships with community organisations, health services, schools, aged care facilities and local government agencies to further strengthen and embed carer support locally. Core Functions To create seamless connections between Carers and vital community resources, cultivating meaningful relationships that support wellbeing and independence. Supporting Carers to thrive, focusing on holistic well‑being, going beyond basic needs to help carers achieve their full potential. The service is Carer focused, ‘how can we help’ and a ‘no wrong door approach’. Oversee the Nambour Carer Hub, facilitating social interaction and promoting wellbeing, connection and a sense of belonging. To Be Successful In This Role, You Will Need Experience working with family carers in mental health, alcohol and other drugs, community support services Diploma or above in a support discipline and/or Equivalent Community sector experience Current valid Driver’s Licence Strong technology skills Satisfactory National Police Records Check (within 12 months) WWCC / QLD Blue Card NDIS Workers Screening check / QLD Yellow Card Appropriate IT Skills Right to Work within Australia NDIS Worker Orientation Module Certificate What We Offer Purpose‑Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference, respecting every individual and cherishing unique contributions. Equitable and Inclusive Work Environment: We pride ourselves on fostering a workplace that is diverse, equitable and socially inclusive, promoting an atmosphere of belonging. Salary Packaging: Enhance your financial well‑being with our salary packaging option, allocating up to $15,899 of your salary for specific expenses before taxes. Meal and Entertainment Allowance: Enjoy up to $2,650 per annum to savour delightful meals and experiences with your loved ones, all while saving on taxes. Employee Assistance Program: Access a supportive resource designed to help you navigate life’s ups and downs with confidence and resilience. Why Us? Wellways is a team of approximately 2,000 staff and 150 volunteers across 93 sites, providing a range of programmes, services and supports to people across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We support the mission of creating inclusive communities where everyone can imagine and achieve their hopes and potential, and we are always looking for like‑minded people to join us. Application Instructions Apply by submitting your up‑to‑date CV and a Cover Letter addressing the criteria below: Share your skills, talents and passion in community‑based work (paid/unpaid). Provide one narrative example that demonstrates how this looks in practice. Explain how you build relationships and create networks that support people to feel included and facilitate communication. Describe how you will create, invite, and implement community programmes. Outline your understanding of the organization’s mission and values and how your skills align with us as an organisation. Confidential Discussion For a confidential discussion about the role, please contact Kathleen Roser at We have a copy of the position description available – you may download it for further details relating to this role. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways Job Description Summary Are you a passionate and community‑minded individual who thrives on connecting with others and making a real difference? Do you have a deep understanding of your local community and a knack for helping people navigate support services? Culture We’re passionate about our work, which is enjoyable, challenging and rewarding. All our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life, not defined by impairments, diagnosis or labels. We specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities. How To Apply This is your opportunity to join a values‑based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites. Please select “Apply” below to complete your application. Applications Close 21/12/2025 #J-18808-Ljbffr