Key Account Coordinator

PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia. We are ideally positioned to provide exceptional vehicle transport services to both individuals and OEM customers. The Position: Due to recent growth, we currently have an opportunity for a National Account Client Coordinator to join our Business Partnerships team. This role is focused on supporting an account team in delivering a high level of customer service to both our major clients as well as our internal customers. A key requirement will be to develop and maintain working relationships with designated OEM accounts, ensuring day to day service delivery, management of data and effective communication is delivered throughout the business. This role will also provide support to the National Account Manager and the operational branches in ensuring the achievement of business objectives. What you will do: Serve as the primary national contact for day‑to‑day operational issues Build and maintain strong working relationships with designated OEM accounts, ensuring seamless service delivery and clear communication across the business Support National Account Managers and operational branches to meet business objectives and exceed service expectations Manage and analyze customer performance within agreed contractual parameters Identify and implement process improvements to enhance the customer experience Provide timely and accurate reports on business activities to both National Account Managers and customers Coordinate the end‑to‑end contract lifecycle management What you will bring: Minimum 2 years’ experience in a similar role working with OEMs, dealerships, or fleet management Strong data analysis skills with the ability to uncover insights and emerging trends Excellent communication skills—written, verbal, presentation, and persuasion Proficient in Microsoft Office Suite Quick learner and effective problem solver Ability to multitask, plan, and execute effectively Exceptional organizational and time management skills Ability to work independently with minimal supervision while thriving in a collaborative team environment Customer‑focused mindset with the ability to handle stressful situations professionally What we are offering in return: Supportive and inclusive team environment Our X‑Factor reward and recognition program Training and development through leadership and mentoring programs, lunch and learn sessions, Cadetships and Apprenticeships programs Exclusive benefits and discounts from our partners, employee referral program, service recognition Wellness: Employee Assistance Program All potential PrixCar team members are subject to medical and background checks. PrixCar is an employer of equal opportunity and encourages and values diversity and inclusion. PrixCar values ofPlay ,Passion andCare underpin everything we do. WePLAY as a team, provide service excellence withPASSION and weCARE for our people and customers. Join us and be part of our industry changing journey About Prixcar Services PrixCar Services Pty Ltd, an Australian company with AS/NZS 1401:2004 accreditation, is committed to providing quality services to meet our clients' specific needs. These services include processing, storage, rectification, vehicle commissioning & decommissioning and project management for Australia's automotive manufacturers, importers, distributors and various government and private organisations. Our shareholders allow us access to a global network of companies that specialise in logistics systems, which are not normally affordable or available to the Australian market. #J-18808-Ljbffr