Head of Customer Success
vor 3 Wochen
Head of Customer Success – Fynd Join to apply for the Head of Customer Success role at Fynd . Fynd is teaming up with Biza.io to build industry‑leading customer success at the heart of Australia’s most important sectors – banking, energy, telco. Biza.io leads the charge in the Consumer Data Right movement, powering choice, transparency and control for everyday people. About the Role Reporting to the COO, you’ll own the entire customer journey – from contract close through onboarding, professional services, technical solutions, support, and beyond. This is an opportunity to transform the CS function into a world‑class SaaS success engine. Key Responsibilities Lead and coach a tight‑knit CS team (starting with three direct reports) and scale the function. Design frictionless processes that empower the team and deliver seamless experiences. Bridge the gap with Product, Engineering and Growth to turn feedback into features and pain points into solutions. Define KPIs around retention, SLAs, NPS and project health and use data to spotlight what moves the needle. Speak the language of APIs, integrations and troubleshooting and manage complex, regulated spaces. Required Qualifications 5–10+ years owning customer success in SaaS or startups, with a proven track record of leading teams to real wins. Experience in payments, fintech, professional services or other highly regulated environments. Tech‑curious, able to communicate effectively with product and engineering teams. Customer‑obsessed and operationally sharp, delivering standout experiences and seamless execution. Project‑management proficiency – deadlines, KPIs, processes. Cross‑functional collaborator who builds scalable, customer‑first solutions. Strong builder energy – thrive in high‑growth chaos and create structure and scale from scratch. Bonus: familiarity with EOS or Winning by Design, or a willingness to learn fast. Extra kudos for experience in banking, energy or telco SaaS start‑ups. Benefits & Culture Remote‑first – work from anywhere with regular off-sites. Startup vibe – big vision, small ego, high impact. Series A funded, backed by OIF Ventures and Jelix. Highly competitive salary and strong growth potential. Key Details Seniority level: Director Employment type: Full‑time Job function: Customer Service, Information Technology, Marketing Industries: IT Services & Consulting, Financial Services If you’re ready to lead a high‑impact CS function, apply now. We’re also happy to chat before you apply #J-18808-Ljbffr
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Head of Marketing
vor 3 Wochen
Cairns Regional, Österreich Pullman VollzeitLead strategy. Drive results. Shape the future of Cairns’ premier entertainment destination. The Reef Hotel Casino is seeking an experienced and dynamic Head of Marketing to lead our Marketing Department. This senior leadership role offers the chance to combine strategic vision with hands-on delivery across marketing, entertainment, and public relations -...
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Head of Marketing
vor 2 Wochen
Cairns Regional, Österreich at VollzeitLead strategy. Drive results. Shape the future of Cairns’ premier entertainment destination. The Reef Hotel Casino is seeking an experienced and dynamic Head of Marketing to lead our Marketing Department. This senior leadership role offers the chance to combine strategic vision with hands‑on delivery across marketing, entertainment, and public relations...
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Student Services Lead
vor 2 Wochen
Cairns Regional, Österreich Queensland Department of Education VollzeitA government educational institution in Queensland is seeking a Head of Department - Student Services to lead a team in fostering an engaging school environment. The successful candidate will focus on student success and personal growth within a diverse school community. This is a temporary full-time position, commencing January 22, 2026, until December 11,...
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Head of Student Services
vor 2 Wochen
Cairns Regional, Österreich Queensland Department of Education VollzeitAn education department in Queensland is seeking a Head of Department – Student Services. The successful candidate will lead initiatives to improve student outcomes and build community engagement within a positive learning environment. Key responsibilities include mentoring teachers, coordinating student support services, and implementing innovative...
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Head of Curriculum
Vor 5 Tagen
Cairns Regional, Österreich Queensland Department of Education VollzeitA government education department in Queensland is seeking a Head of Department - Curriculum for Cairns State Special School. This leadership role focuses on driving high-quality, inclusive curriculum planning and supporting teachers in delivering personalized learning for students with diverse needs. Applicants should have strong instructional leadership...
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Head of English
vor 3 Wochen
Cairns Regional, Österreich Catholic Education - Diocese of Cairns VollzeitHead of English - St Augustine's College, Cairns Head of English Contract Dates: 19 January 2026 - 19 January 2029 Employment Type: Full Time, Fixed term Salary Range: Graduate $86,600 - Proficient 4 $107,988 FTE gross per annum, plus applicable Middle Leader Tier 3 allowance $19,535 gross per annum FTE OR Proficient 5 and above: $144,259 FTE gross per annum...
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Head of Department
vor 4 Wochen
Cairns Regional, Österreich Queensland Department of Education VollzeitHead of Department - Mathematics – Atherton State High School We are seeking a dynamic and visionary Head of Department Mathematics to join our Atherton High team. The ideal candidate will value inclusive, highly engaging and supportive learning environments, where every student feels valued and empowered to succeed. As Head of Department Mathematics, you...
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Remote Customer Success Manager
vor 2 Wochen
Cairns Regional, Österreich Kadence Limited VollzeitA B2B SaaS company is seeking a Customer Success Manager to enhance customer engagement and drive platform usage. The ideal candidate will manage key accounts, ensure customer satisfaction, and present actionable insights using data. This role emphasizes strong relationship-building skills and a passion for customer success. Attractive remote work options...
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Remote Customer Success Manager
Vor 3 Tagen
Cairns Regional, Österreich Kadence Limited VollzeitA B2B SaaS company is seeking a Customer Success Manager to enhance customer engagement and drive platform usage. The ideal candidate will manage key accounts, ensure customer satisfaction, and present actionable insights using data. This role emphasizes strong relationship‑building skills and a passion for customer success. Attractive remote work options...
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Remote Customer Success Manager – Key Accounts
Vor 3 Tagen
Cairns Regional, Österreich Kadence Limited VollzeitA B2B SaaS company is looking for a Customer Success Manager to enhance customer engagement and drive platform usage. The ideal candidate should have strong relationship-building skills, manage key accounts, ensure customer satisfaction, and provide actionable insights using data. This position offers attractive remote work options and competitive benefits,...
