Technical Support Officer

vor 2 Wochen


Council of the City of Sydney, Österreich LINFOX ARMAGUARD PTY LTD Vollzeit

Since , Linfox Armaguard Group has built a trusted legacy in secure logistics and technology solutions. Following our merger with Prosegur , two trusted Australian security leaders have joined forces to create the nation’s most comprehensive cash and valuables network. Trusted by leading names in banking, retail, hospitality, medical and government sectors, we’re known for our culture of safety, innovation, and integrity. Join us and be part of a stronger, smarter, and more connected future. About the Team You’ll be joining a dedicated and collaborative team that takes pride in delivering secure, reliable, and customer-focused outcomes. We work hard to support one another, share knowledge, and celebrate success. At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time What does the job look like? As a , you will provide technical support and advice to Field Technicians and contractors to ensure high levels of service delivery and operational performance. Key areas include: Analyse and investigate trends to reduce call rates and maximising customer satisfaction Support and manage technical escalations and taking ownership of end outcomes Collaborate with internal and external stakeholders with a high focus on quality, safety and efficiency Provide Level 2 help desk support to Field Technicians and subcontractors Undertake field work where needed to resolve complex issues Assist in creating and maintaining parts matrixes for relevant devices Use data-driven insights to identify technical and procedural improvement areas and provide training support for Field Technicians and subcontractors Are you the one? You have proven experience in technical support or field service and enjoy solving complex technical challenges. You are proactive with a focus on safety and always looking for ways to make a real difference. You can demonstrate : Knowledge of the ATMs / Cash Management devices or a technical know-how Exceptional problem-solving skills with the ability to trouble shoot complex issues and manage escalations effectively Strong organisational and multitasking skills coupled with excellent verbal and written communication skills Capable to work independently and collaboratively in a fast-paced environment Able to work a 5-day rotating roster (including weekends and public holidays) What’s in it for me? Join a respected Australian organisation where leadership, innovation, and integrity are valued. You’ll have access to : A collaborative environment that supports professional growth Paid parental leave Career development opportunities and mentoring programs Access to a range of benefits across dining and adventure, travel and health and well-being The backing of two trusted Australian security leaders — Armaguard and Prosegur A culture built on safety, accountability, and excellence At the Linfox Armaguard Group, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply. #J-18808-Ljbffr



  • Council of the City of Sydney, Österreich Talent International Vollzeit

    Talent International is working in partnership with a large organisation to assist in sourcing a Technical Support Officer to provide high-quality second-level technical support for hardware, software, print devices, mobile devices, complex audio‑visual equipment and other supported systems and infrastructure. Key Criteria Minimum of 5 year's experience in...


  • Council of the City of Sydney, Österreich Linfox Armaguard Pty Ltd Vollzeit

    Join to apply for the Technical Support Officer role at Linfox Armaguard Pty Ltd Since 1938, Linfox Armaguard Group has built a trusted legacy in secure logistics and technology solutions. Following our merger with Prosegur , two trusted Australian security leaders have joined forces to create the nation’s most comprehensive cash and valuables network....


  • Council of the City of Sydney, Österreich Armaguard Vollzeit

    Since 1938, Linfox Armaguard Group has built a trusted legacy in secure logistics and technology solutions. Following our merger with Prosegur , two trusted Australian security leaders have joined forces to create the nation’s most comprehensive cash and valuables network. Trusted by leading names in banking, retail, hospitality, medical and government...


  • Council of the City of Sydney, Österreich Employee Matters Vollzeit

    17th November, 2025 Who are ActronAir : ActronAir is a proud Australian company that has been designing and building world‑class air‑conditioning technology since 1984. At ActronAir, we are in our element pushing the possibilities of efficiency, performance and reliability to improve your comfort for a lifestyle you enjoy. We take what we do seriously,...


  • Council of the City of Sydney, Österreich InfraBuild Vollzeit

    The IT Technical Support Officer will provide re‑active and pro‑active incident resolution, problem management and service request management for applications, software, hardware and network systems, including user administration. The role will ensure the delivery of a positive customer experience through the provision of timely and accurate Level 2...


  • Council of the City of Sydney, Österreich InfraBuild Vollzeit

    About the role The IT Technical Support Officer will provide re‑active and pro‑active incident resolution, problem management and service request management for applications, software, hardware and network systems, including user administration. The role will ensure the delivery of a positive customer experience through the provision of timely and...


  • Council of the City of Sydney, Österreich GFG Alliance Vollzeit

    The IT Technical Support Officer will provide re-active and pro-active incident resolution, problem management and service request management for applications, software, hardware and network systems, including user administration. The role will ensure the delivery of a positive customer experience through the provision of timely and accurate Level 2...

  • Technical Support

    vor 2 Wochen


    City of Brisbane, Österreich Queensland Government Vollzeit

    Technical Support & Administration Officer Join to apply for the Technical Support & Administration Officer role at Queensland Government As the Technical Support and Administration Officer (AO4) you will be a key part of an, motivated team of safety and engineering professionals providing a range administrative and technical support functions to the Major...

  • Technical Support

    vor 2 Wochen


    City of Brisbane, Österreich Queensland Government Vollzeit

    As the Technical Support and Administration Officer (AO4) you will be a key part of an inclusive, motivated team of safety and engineering professionals providing a range administrative and technical support functions to the Major Hazard Facilities team within the Office of Industrial Relations. We are looking for a motivated technical support and...


  • Council of the City of Sydney, Österreich Egis in ANZ Vollzeit

    Company Description Join us in building joyful, connected cities. Egis is a global organisation with over 20,000 employees worldwide. With our head office based in Paris, we offer global career opportunities as well as rewarding local careers for our people. Drawing on our deep pool of expertise, we create innovative solutions with our clients worldwide....