Head of Customer Experience

A leading technology company in New South Wales is seeking a Head of Customer Contract Management to build strong customer relationships and ensure exceptional service delivery. The ideal candidate will have 8 years of CRM experience in the Data Centre or ICT industry, along with proven leadership skills. This role offers a dynamic work environment with...

Head of Customer Experience and Ancillaries Add expected salary to your profile for insights Are you an expert in revenue-generating customer interactions? We need your passion and guidance on sales development skills to drive performance. Your influence with customer experience and sales strategy will steer our teams to success! As our Head of Customer...

Head of Customer Experience and Ancillaries Add expected salary to your profile for insights Are you an expert in revenue-generating customer interactions? We need your passion and guidance on sales development skills to drive performance. Your influence with customer experience and sales strategy will steer our teams to success! As our Head of Customer...

Key Highlights Lead Australia's most ambitious airport customer experience transformation Shape the future of aviation through world‑leading terminal and seamless travel design across Australia Influence national policy and deliver transformative customer experience outcomes At Qantas our people and customers are at the heart of everything we do. We’re...

A government water corporation in Melbourne seeks a Head of Customer Service to lead and optimize customer interactions. In this pivotal role, you will drive the strategy and operations of customer service, managing multi-channel environments and enhancing customer satisfaction. The ideal candidate will have proven leadership experience and a track record in...

A leading property management firm seeks a highly motivated Head of Customer to establish and manage the national customer strategy for its $5.8b Office business. This role involves developing data-driven strategies, managing brand alignment, and leading a team of marketing professionals. The ideal candidate has experience in customer-focused roles,...

A leading property group is seeking a Head of Customer to develop and manage the national customer strategy for its $5.8 billion Office business. This leadership role focuses on customer experience and brand alignment, requiring a track record in customer-focused roles. The ideal candidate will thrive in analyzing customer behavior, leading teams, and...

Head of Customer Engagement Future Portfolio & Customer Engagement – Australia We are looking for a dynamic leader to shape and execute a forward‑thinking Customer Engagement (CE) strategy to deliver best‑in‑class experiences by 2030. Novo Nordisk Oceania is hiring a Head of Customer Engagement. If this sounds like you, apply today and embark on a...

A leading Australian airline is seeking a Head of Airport Customer Experience to lead a pivotal transformation in airport customer service. This role entails overseeing the design and delivery of seamless travel experiences across all ground touchpoints, influencing policy at the highest levels, and ensuring the desired outcomes align with the company's...

A global financial services provider is looking for a Head of Operations in Parramatta, New South Wales. This role involves creating policies, coordinating business operations, and managing a service delivery team to enhance customer experience. The ideal candidate will have proven leadership skills, experience in operations, and a strong ability to engage...